Summary
Overview
Work History
Education
Skills
Software
Certification
Projects
Interests
Timeline
Generic

Anirban Ghosh

Digital Marketing - CLM Manager | Growth (MarTech)
Bengaluru

Summary

A MarTech with over 8 years of Sales and Marketing experience in the Digital Space across the Edtech, E-commerce and Property & Construction sector.

  • A Sales and Marketing expert specialized in bringing cross functional teams to clients comprising of business strategies (ATL/BTL), analytics, digital marketing initiatives and promotions.
  • Proficient in leveraging Digital Marketing tools and technologies to drive customer engagement, retention, and satisfaction.
  • Led cross functional projects in large complex organizations and successfully implemented marketing automation solutions that aligns with organizational goals.
  • Led the Acquisition and Retention vertical for Media Space selling within the Digital Platform providing the right marketing tools in the Property and Construction Sector at Housing.com.
  • Often called as problem solver, key skills are customer centricity, strategic thinking, and turning around performance through innovative solutioning and relationship building.

Overview

10
10
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
3
3
Languages

Work History

Digital Marketing Consultant

Freelance
01.2020 - 12.2020

Planning and Execution of Digital Marketing Strategies in different industry profiles such as Real Estate Developers and HRMS Consultants.


Skills and Knowledge:

• Digital Marketing Strategies • Lead generation • SEO Expert

• PPC Marketing • Social Media Marketing • Display Marketing

• Email Marketing • Remarketing • Website Strategy and design

• Quora Ads Manager • Linkedin Ads Manager • HootSuite


  • Increasing of Website traffic, engagement and conversions through digital marketing strategies that include SEO, Promotion on social media channels, Remarketing and Email marketing, while reducing and maintaining the cost per acquisition - improving the ROI of the customer.
  • Increasing of traffic, engagement and conversions through digital marketing strategies that include SEO, Promotion on social media channels, Remarketing and Email marketing.
  • Handling the design, creatives and promotion of discount/offer coupons – increased the website traffic by 10%.
  • Handling of Email Marketing – Customer engagement and promotional emailers – With an Open ratio of 20%-25%, and click through rate of 4%.
  • Analysing and Optimising of Digital Marketing Campaign through different channels.
  • Preparing reports of the Marketing Campaigns through Google Analytics and FB Pixels.
  • Ideation of promotional strategies and activities through different Digital Channels.
  • Creation of companies Social Media presence.
  • Designing and Activation of project specific Website.

Marketing Campaign Manager - CLM Manager

Cuemath
12.2020 - Current

Planning, design, & Automation of marketing campaigns through different channels like push notifications, emails, Whatsapp and other Social Media Channels to drive user engagement & retention of Customers across India and international markets.

  • Managed Execution of marketing campaigns for demand and supply using marketing tools such as Webengage and LSQ.
  • Responsible for setting up CLM process for automated recurring campaigns and creating strategies for Renewal & Referral campaigns through segmentation of customer and positioning products and offers accordingly. Achievement of 45% renewal rate.
  • Segmented communication based on the best channel according to region at user level through Push, Email, & WhatsApp to maximize reachability and cost reduction.
  • Monitoring of campaign effectiveness with continuous tracking, analysis, & refinement of campaigns to maximise delivery and open rate, improving the conversion rate.
  • Achieved and sustained Email domain reputation of 98% with ideation & implementation on email validation & effectively reducing bounce rate.
  • Coordination and working closely with marketing and product teams to plan and build Automated journeys on WebEngage to achieve key business objective of Customer retention through streamlined customer engagement.
  • Achieved a 12% increase in conversion for teams & 20% annual cost through optimization SMS content for these teams.
  • Vendor Management, coordinating and maintaining strong relationships with vendors to get best services at lowest cost.
  • Marketing budgetary control and monitoring of communication volume of campaign costs while ensuring best User experience.
  • Cost analysis and implemented strategies to reduce cost of channels like emailer and WhatsApp for marketing communications. Achieved a monthly cost reduction of 45% for WA Channel and 15% for Email Channel.

Senior Key Account Manager(Ad Campaign Management)

Housing.com
05.2016 - 12.2019
  • Acquisition and Retention of clients for new and repeat business within Mumbai Region, Relationship Management with Key Accounts of HNI developers ( 2 crore + marketing budget annually ) for helping in selling properties.
  • Ad Space Selling on the Digital platform and provide the right marketing tools for Lead Generation to increase business revenue.
  • Activation of Digital Marketing Campaigns and promotions through Facebook Ads and Google Ads.
  • Overseeing and Managing of Marketing Campaigns for developers for Lead Generation from different digital channels.
  • Monitoring, optimization and reporting of Campaign Performance on monthly basis.
  • Lead Management of Data and Accounts, day to day sales activities over extensive use of Salesforce.
  • Mentoring a team of 3 Sales Associates to achieve targets and ensure 100% Coverage of Assigned Territory

Key Achievements:

  • Planned and Managed Runwal Digital Marketing Campaign for Lead Generation for the launch of new project 'Runwal My City', increasing the conversion rate of Lead to Site Visit by 14%.
  • Awarded as the 'Most Valuable Player' twice for over achieving targets by 120% across India.

Associate Manager - Sales and Marketing

Lodha Group
04.2014 - 12.2015
  • Developed and planned Sales Strategies and Executed the same to meet monthly targets & goals Managed Data Analytics for Corporate Activations, Marketing Campaigns (BTL), Client Sourcing, Lead Generation.
  • Worked on Lead Generation, Prospecting and pipeline management for different projects of Lodha Group.
  • Converting prospects to Closures to generate revenue for the firm.
  • Direct and Corporate Sales in the Launches and Pre-Launches of Lodha Group.
  • Investor Management and Handling HNI Clients.

Education

MBA - Marketing

Symbiosis Centre For Management And Human Resource
Pune
03.2012 - 03.2014

BBA - Marketing

Christ University
Bangalore
06.2009 - 03.2012

Skills

    Webengage

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Software

WebEngage

Adobe Marketo Engage

SFMC

PowerBI

SQL

Microsoft Office

Adobe Photoshop, Adobe Premiere Pro & Adobe After Effects

Certification

Digital Marketing and Communication from MICA (Upgrad)

Projects

Cargill India Ltd, Pune

Project Title: “Improving the market share of Gemini Oil in Pune” 

  • Analysing the market trends in the Gemini brand and identifying the reasons causing decline in sales and brand perception
  • Comparing the distribution model of the competing brands with 'Gemini Oil' by assessing the quality and effectiveness of current initiatives in trade and gap identification of product reach, sales coverage and distribution infrastructure to devise strategies on how to increase the sales and market penetration of Gemini Oil.

Key Achievements:

  • Recommended strategies for market penetration of Gemini oil through retailer trade schemes.
  • Created a strategy for building distributor relations to strengthen distribution channels & network.

PepsiCo, Bangalore

Project Title: “Promotion Strategy for Aliva Small Pack” 

  • Market Research on sales distribution of Aliva Biscuits in Pune Market.
  • Analysed and recommended the visual merchandising techniques in stores.
  • Ideate on ways to improve results on product promotion.


Interests

Football, Travelling, Camping & Trekking, Cooking

Timeline

Marketing Campaign Manager - CLM Manager

Cuemath
12.2020 - Current

Growing Business with Facebook

07-2020

Digital Marketing and Communication from MICA (Upgrad)

03-2020

Digital Marketing Consultant

Freelance
01.2020 - 12.2020

Google Online Marketing Fundamentals' from Google Garage

05-2018

Senior Key Account Manager(Ad Campaign Management)

Housing.com
05.2016 - 12.2019

Associate Manager - Sales and Marketing

Lodha Group
04.2014 - 12.2015

MBA - Marketing

Symbiosis Centre For Management And Human Resource
03.2012 - 03.2014

BBA - Marketing

Christ University
06.2009 - 03.2012
Anirban GhoshDigital Marketing - CLM Manager | Growth (MarTech)