To work in an organization that has a highly dedicated & professional environment and to enhance my career.
Overview
8
8
years of professional experience
Work History
Accountant
Infosys
Pune
07.2022 - 09.2023
Experienced in Order to Cash Process with SAP Knowlegde
Working as cash applicator and responsible for performing daily activities which involve preparing EBS report for whole team, posting trasactions on timely basis, G/L clearing
Posting all incoming and outgoing payments
Taking regular follow ups for clearing unapplied and unidentified cash
Preparing UAC & UIC report weekly
Looking after intercompany payments
Doing refunds of payments
Responsible for all month end activities like preparing reports after month end such as controls, KPI, CPI
Replying on emails, handling customers queries and conducting weekly calls
Supporting team for completing targets
Quality Control Analyst (Back Office Executive)
AM Infoweb
Pune
06.2020 - 04.2022
Handling 4 process { Ontellus, Med-R, Champion & MRS }
Call Monitoring and providing actionable insight
Assisting Team Manger/Supervisor on one stop solution to all the queries and escalation
Validate information to improve agent performance and providing feedback to the induvial
Monitoring legal and Medical records as per client requirement
Keeping track of all the allocated work to ensure SLA’s are met
Cross verification of paid invoices and notes updated in system
Preparing weekly report on the basis of agent performance and sharing it to the Manager
Conduct induction and training for new joiner and share End to End overview
Work with the process leads in strategy development and also, sharing inputs to streamline the process & ideas for strategy development on automation.
Analyst
Integrative System
Pune
01.2020 - 06.2020
Invoice Processing:
Processing of PO / Non PO invoices.
Analyzing the PO invoices of any blocked invoices and releasing the PO invoices for payment post confirmation from the client [Both manual and system]
Processing Pro-forma invoice on daily basis
Working on error for queries like: 1} Invalid Vendor 2} Invalid store 3] Duplicate invoice 4} Charge back
Sr. Associate Ops [Invoice Processing]
WNS Global Service PVT LTD, Pune
Pune
10.2017 - 11.2019
Invoice Processing:
Working on Citrix platform for all Operation transaction.
Processing of PO / Non PO invoices.
Analyzing the PO invoices of any blocked invoices and releasing the PO invoices for payment post confirmation from the client [Both manual and system]
Working on Aging report and providing the reason for delay in payment.
Performing the 2 way and 3 way matching of PO based.
Preparing Aging report and consolidated aging report for weekly call and operational report like –Team performance report process volume report etc
Published the same with internal and external stakeholder.
Credit Analysis report once a month.
Conduct induction and training for new joiner and share End to End overview
Operational Activities & Specialization
Non Po Invoice Processing:
Invoice coding.
Working with onshore team for the approval proceeding of the invoices in the system.
Manually processing the invoices after approval.
Application/ System Used
Citrix, Verifier, Web Centre
Oracle – R11, R12
Tungsten Network
MS Office
Associate Ops [Travel Agency U.S.A]
WNS Global Service PVT LTD, Pune
01.2016 - 02.2017
Reconciliation of ticket sales done by travel agencies and there sub offices.
US based, on weekly basis doing the reporting for those offices.
Good experience in calculation the international refund.
Processing refunding for passengers who have cancelled the booked tickets with the travel agency.
Maintain and update profile of passengers.
Having the complete knowledge of sabre application.
Bank reconciliation of bank statement sent by client.
Education
Bachelor of Commerce -
Symbiosis College of Arts & Commerce [SCAC]
10-2015
HSC 12TH std -
Symbiosis College of Arts & Commerce
03-2011
SSC 10TH std -
C.E.S.S Utkarsha High School Pune
03-2008
Skills
Proficient in use of MS Excel, PowerPoint, MS Outlook
Auditing
Cash Flow Analysis
MS Office Suite
Personal Information
Date of Birth: 01/10/1991
Marital Status: Single
Languages
English, Hindi, and Marathi.
Disclaimer
I hereby declare the above stated information is correct to the best of my knowledge & belief.