Aniruddh Kumar
Sitamarhi,BR
Summary
Dynamic professional with a proven track record at YU Global International, excelling in time management and problem solving. Enhanced client satisfaction through effective communication and leadership. Streamlined operations and ensured quality assurance, driving team success. Self-motivated and adept at prioritizing tasks, consistently achieving goals and exceeding expectations. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
YU Global International
02.2024 - Current
- Coordinated meetings and scheduled appointments for senior management, ensuring optimal use of their time.
- Managed daily office operations and maintained organized filing systems.
- Responded to client inquiries and provided excellent customer service, enhancing client satisfaction.
- Answered phone calls and emails, delivering timely information to facilitate effective business correspondence.
- Composed letters, memos, reports, emails, and presentations for management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Answered questions from customers regarding products and services offered by the company.
Customer Service Associate
Quess Corp Ltd.
India
01.2022 - 12.2023
- Assisted customers with inquiries and resolved issues efficiently.
- Resolved customer concerns, answered questions, and assisted with their needs to enhance overall satisfaction.
- Collaborated with team members to enhance customer service experience.
- Processed transactions accurately and maintained cash register operations.
Packing Operator
Innovation Group
Dubai
01.2021 - 01.2022
- Packaged finished products according to company and industry standards, preparing them for sale or distribution.
- Ensured packaging met quality standards for timely product distribution.
- Maintained accuracy and upheld safety standards while collaborating with team members to streamline operations.
Education
Advance Diploma in Computer Applications (ADCA) - Basic knowledge of computer
M.S Computer Institute
Sitamarhi02-2023
Associate of Arts - Economics
Ganesh Ray Degree College
Sitamarhi12-2019
Associate of Science - BSEB
Pandit Jawaharlal Nehru Degree College
Sursand05-2016
High School Diploma -
Shree Gandhi High School Parihar
Parihar05-2012
Skills
- Time management
- Problem solving
- Quality assurance
- Team building
- Self-motivation
- Leadership
- Prioritizing patients
- Patient assessment
Hobbies and Interests
- Photography
- Traveling
- Sports
- Participating in social activities
- Reading books
Personal Information
- Date of Birth: 06/03/96
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
- Hindi
- Punjabi
- English
Timeline
Administrative Assistant
YU Global International
02.2024 - Current
Customer Service Associate
Quess Corp Ltd.
01.2022 - 12.2023
Packing Operator
Innovation Group
01.2021 - 01.2022
Advance Diploma in Computer Applications (ADCA) - Basic knowledge of computer
M.S Computer Institute
Associate of Arts - Economics
Ganesh Ray Degree College
Associate of Science - BSEB
Pandit Jawaharlal Nehru Degree College
High School Diploma -
Shree Gandhi High School Parihar