Aniruddha Gajbhiye
System Engineer
Pune,MH
Summary
Self-motivated professional with ability to quickly master new technology to drive process improvements. Strong team player with good communication and collaborative abilities. Self-motivated professional with ability to quickly master new technology to drive process improvements. Strong team player with excellent communication and collaborative abilities.
Overview
3
3
Certifications
4
4
years of professional experience
Work History
Systems Engineer
Nityo Infotech Services pvt.ltd
Pune, Maharashtra
04.2019 - Current
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Installed Battery, hard-disk hardware, completed software updates and assessed security patches for optimized computer use.
- Installed, configured, tested and maintained operating systems, application software and system management tools.
- Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.
- Provided day-to-day support to system users, educating employees on troubleshooting and problem-solving protocols.
- Provided 2nd and 3rd level technical support and troubleshooting to internal clients.
Service Desk Engineer
Zack IT Solutions Pvt.ltd
Pune, Maharashtra
07.2017 - 03.2019
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
- Configured hardware, devices and software to set up work stations for employees.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Inform IMS (Incident Management and Support Team) via phone about Critical Incidents.
- Receiving, acquisition, forwarding, handling and closing-off of every description among compliance with defined rules.
Customer Support Engineer
VDA Infotech Pvt Ltd
Pune, Maharashtra
11.2015 - 06.2016
- Answered calls and emails at help desk to assist customers with basic support, bug fixes and configuration issues.
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Patched software and installed new versions to eliminate security problems and protect data.
- Configured hardware, devices and software to set up work stations for employees.
- Created and deployed custom scripts to be used in upgrade and deployment of software through SCCM.
Education
Bachelor of Science - BCA
Kendriya Vidyalaya
NagpurSkills
Technical Support
Certification
MCSA, CCNA
Timeline
Systems Engineer
Nityo Infotech Services pvt.ltd
04.2019 - Current
Service Desk Engineer
Zack IT Solutions Pvt.ltd
07.2017 - 03.2019
Customer Support Engineer
VDA Infotech Pvt Ltd
11.2015 - 06.2016
Bachelor of Science - BCA
Kendriya Vidyalaya
Similar Profiles
Pravin GPravin G
Desktop Support Engineer Intern at Nityo Infotech Pvt.ltdDesktop Support Engineer Intern at Nityo Infotech Pvt.ltd
Vinoth RamalingamVinoth Ramalingam
DMS Support at Nityo Infotech Services Pvt LtdDMS Support at Nityo Infotech Services Pvt Ltd
Khushboo Singh BaghelKhushboo Singh Baghel
Senior IOS Developer at Nityo Infotech Pvt Ltd. (DHL IT SERVICES)Senior IOS Developer at Nityo Infotech Pvt Ltd. (DHL IT SERVICES)
MILIND SHENDEMILIND SHENDE
Assistant General Manager- Sales at Yazaki India Pvt LtdAssistant General Manager- Sales at Yazaki India Pvt Ltd
Chandrakant DhavaleChandrakant Dhavale
Manager - Fettling / Shot Blasting & HOD Fettling at NEOSYM INDUSTRY LTD, CK BIRLA GROUPManager - Fettling / Shot Blasting & HOD Fettling at NEOSYM INDUSTRY LTD, CK BIRLA GROUP