Anirudh Pratap Singh
Banglore
Summary
Assistant Manager with experience in HSBC’s Markets & Securities Services and prior customer support experience in banking. Strong background in customer servicing, settlement instruction maintenance, account data handling, process accuracy, operational risk control, and cross-functional coordination in a global banking environment
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Assistant Manager - Accounts & SSI
HSBC
Bengaluru
01.2025 - Current
- Specializing in Accounts & SSI processes, settlement instruction maintenance, and client account data management.
- Support daily accounts and SSI operations, ensuring accurate maintenance of static data and smooth operational processing.
- Managed client account and Standing Settlement Instruction updates with a strong focus on data accuracy and operational control .
- Supported onboarding-related SSI setup by validating settlement details and ensuring timely processing across internal workflows.
- Coordinated with internal stakeholders to resolve exceptions and support smooth post-trade execution.
- Maintained high standards of compliance, quality, and issue escalation in a time-sensitive banking operations environment.
- Strong background in accuracy-driven operations, operational risk control, process discipline, and cross-functional coordination in a global banking environment
- Used Excel and data analysis skills to improve tracking, monitoring, and operational efficiency.
- Prepare and maintain operational reports, trackers, and documentation to support process visibility and control.
- Partner with stakeholders across operations, finance, and support teams to ensure efficient workflow execution.
Customer Support Executive
HSBC
Bengaluru
01.2023 - 12.2024
- Assisted customers with inquiries regarding banking services and account management.
- Educated clients on digital banking tools and online account features.
- Documented customer interactions in the CRM system for future reference.
Education
Bcom - finance
Dayananda Sagar College of Commerce
Bengaluru, KASkills
- Accounts & SSI maintenance
- Settlement validation
- Post-trade operations
- Query and Incident Management
- Regulatory compliance
- Trade Life Cycle
- Process reconciliation
- Stakeholder Management
- Excel data analysis
- Financial Software (CASPA, FXPT, DTP, DTCC , FX ALL , MYSIS)
- Foreign Exchange & Derivatives expertise
Certification
- Persuing Certified Financial planner course for ICFP college, Delhi, certified by (Financial Planing Standards Board, US)
- Persuing Securites life cycle and Trade life cycle course from Udemy
- Advance Excel Certified
Accomplishments
- Top Performer for the fiscal year 2023-2024
- Received the Quality Star award
- Rising Star Award - 2026
- Active participation in Process Improvement
Hobbies and Interests
Football
Running
Calisthenics
Geopolitics & Markets
Languages
English
Advanced
C1
Hindi
Proficient
C2
Timeline
Assistant Manager - Accounts & SSI
HSBC
01.2025 - Current
Customer Support Executive
HSBC
01.2023 - 12.2024
Bcom - finance
Dayananda Sagar College of Commerce