Anirudh Sharma
Order to Cash Operations Analyst - Account Receivable
Rishikesh
Summary
Dynamic and results-driven professional with 4.9 years of extensive experience in order-to-cash financial operations, specializing in accounts receivable (dispute management). Proven expertise in service level agreement (SLA) management, ensuring effective service delivery and strict adherence to corporate standards. Dedicated to maintaining accuracy and ensuring the seamless operation of the order-to-cash process.
Overview
6
6
years of professional experience
4043
4043
years of post-secondary education
2
2
Languages
Work History
Order to Cash Operations Analyst - Account Receivable
Accenture
05.2022 - Current
- Invoicing of Agent Debit Memo - Agent Credit Memo (ADM-ACM) of disputed documents for clients on daily and monthly basis for Cargo and Passengers
- Verifying and classifying all the mandatory data and posting them in the existing portal
- Prepare aging reports on a fortnightly and monthly basis to identify outstanding dispute cases, ensuring clients receive comprehensive updates on a weekly basis.
- Managing disputes related queries daily.
- Reclassification and rectification of errors while generating the documents.
- Performed accounting for ADM-ACM documents, posted them on SAP, and offset them weekly and monthly after receiving payments.
- Managed client interactions and handled diverse projects.
- Keep a track of all the documents generated for daily reporting of volumes.
- Conduct cross training sessions for the team and ensure everyone is skilled in all the activities.
- Meeting SLA timeless with 100% Accuracy.
- Handling client calls and query related to the new activities.
- Ensure all pending data are completed with proper follow up with the accuracy.
- Prepare Presentation for Operational call with client on weekly basis.
- Interacting with clients, reviewing & resolving operational issues and implementing the controlled process.
- Support compliance with accurate policies & procedures to have effective checks while having SOX audit or any other internal or external audit.
- Research and solve all pending adjustments cases to reconcile at closing periods.
- Created and managed operational databases to store and track data and maintain accurate information.
Analyst (Order to Cash / Insurance Accounting)
GlobalLogic
08.2019 - 09.2021
- Debt collection from the client
- Ledger reconciliation
- Arranging payment to clients with agreed procedures
- Query resolution of clients over e-mails within a time frame
- Manage PPW (Premium Payment Warranty) & NOC of the client individually for all the accounts as they play a vital role in our insurance accounting
- Establishes, develop and maintain business relationships with customers and within the team
Education
MBA - Finance
NMIMS Global Access School
Mumbai, India06-2023
B. Com - Accounting And Finance
Swami Rama Himalayan University
06-2019
XII - undefined
Holy Angel Senior Secondary School
X - undefined
Holy Angel Senior Secondary School
Skills
Proficient in SAP S/4HANA
Proficient in ServiceNow
IATA Portal Management
ARC Portal Management
Data Interpretation
Data Reporting
Proficient in Microsoft Office Suite
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Order to Cash Operations Analyst - Account Receivable
Accenture
05.2022 - Current
Analyst (Order to Cash / Insurance Accounting)
GlobalLogic
08.2019 - 09.2021
XII - undefined
Holy Angel Senior Secondary School
X - undefined
Holy Angel Senior Secondary School
MBA - Finance
NMIMS Global Access School
B. Com - Accounting And Finance
Swami Rama Himalayan University