Summary
Overview
Work History
Education
Skills
Timeline
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ANIRUDHA UDUPA

Senior Manager Sales And Strategic Accounts
Ashok Nagar,TG

Summary

Accomplished Sales Manager offering 16 years of experience developing and maximizing Account, Order, and Business sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.

Overview

5
5
years of post-secondary education
13
13
years of professional experience

Work History

Senior Sales Account Manager

The Skill Enhancers
Hyderabad, Telangana
10.2019 - Current
  • Expanded Sales footprint by adding more than 5 new accounts.
  • Exceeded regional annual sales target by 150%.
  • Pushed training revenue to new levels with more than INR 1,00,00,000 in yearly sales.
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
  • Monitored market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Conducted research to target, engage and partner with Corporations, negotiating beneficial, cost-saving deals.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
  • Held weekly meetings with Multiple Organizational Heads to identify techniques to overcome sales obstacles.
  • Developed and implemented comprehensive Training program.
  • Produced contracts, reports, letters, and proposals for clients.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Responsible for new Business initiatives
  • Met revenue targets and brought in new accounts
  • Handled the existing key accounts and found ways to increase the revenue/sales.

Software Solutions Architect

DXC
Hyderabad, Telangana
06.2017 - 10.2019
  • Supported the sales team (US, UK, Middle East & Africa, India, APAC, and Australia) across all activities from lead to deal for IT service outsourcing pursuits – QA across technologies such as ERP, Custom Applications, etc.
  • An integral part of the Presales Team for the independent testing services division of CSC. Catered sales pursuits across the globe and worked with the delivery team for estimates, pricing them with Finance Team and interacting with Legal to complete RFP/RFI requirements.
  • Displayed excellence in interacting with client partners along with the Sales Team to understand business objectives, evaluating end-user requirements followed by designing customized solutions.
  • As part of day to day pre sales activities, strategized sales solutions for bids/client requests/ proposals across multiple domains for IT outsourcing deals in coordination with Technology HR, Legal, and Finance SMEs Leading bid teams for building responses to formal client proposals including Request for Proposal (RFPs), Request for Information (RFI) and specific Statement of Work (SoW)
  • Supported Sales and Account teams by partnering with client facing Business Development Executives/Account Executives in responding to general client queries about solutions and capabilities to identify and convert prospects into customers
  • Created sales collateral such as case studies, presentation etc.
  • Analyzed competitor landscape for services/products
  • Coordinated training sessions.
  • Conducted research, gathered information from multiple sources and presented results.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

Engineer

CSC
Hyderabad, Telangana
01.2011 - 05.2016
  • Resource planning, Tracking and Management.
  • Tracked billable and non-billable resources, resource utilization, Resignations, Attrition, resource ramp-ups and ramp-downs, forecast vs actuals Location and placing of resources into Projects within the program Participate in the Project kick-off, planning, scheduling and milestone review meetings for all projects within the program.
  • Coordinated with PMs to identify, prioritize and calculate magnitude of all project-related risk & issues.
  • Process Management (including set up & management of systems).
  • Prepared reports for all levels of business to identify the status of the program in terms of milestones achievements, o/s payments, risks & issues.
  • Provided independent view of the project status to senior management reporting, including: daily, weekly, and monthly dashboards, Risk and Issue Management, tracking SOW status and Project Scheduling, Forecasting, Monitoring, Reporting and Business Analysis Process Standardization, Improvements Project Governance Financial Analysis, and MI Reporting to liaise with Project Managers/Sales teams for Resource planning including forecasts on resource requirements based on requested resource potentials and identify the resources.
  • PMO data collection process for performance reporting from multiple sources.
  • Vendor Management Program Management Organization: AppLabs
  • Hyderabad Designation: Lead Business Development & Market Research.

Lead Business Development & Market Research

AppLabs
Hyderabad, Telangana
10.2008 - 12.2010
  • Responsible for market research team and Pre-sales team to generate new leads and accounts.
  • Account Mining - Involved in account mining to Cross-sell / Up-sell of services like Service Now, Salesforce, Bigdata and Software Testing.
  • Involved in Pre-Sales Activities like Market Research, Market Segmentation, Customer Identification, Prospecting, Customer Analysis Review, New Territory Business Development.
  • Conducted email campaign drives from conception to completion to generate leads Responsible for Lead Generation from the assigned areas and identifying potential Prospects based on Geographical Areas/Domains.
  • Exceeded company average revenue goals by 35%.
  • Maintained updated records in SalesForce CRM to meet requirements of sales team and GDPR regulations.
  • Role required broad understanding of IT industry and extensive knowledge of the sales process.
  • Identifying the right opportunities and the key decision makers
  • Consistently exceeded quotas through penetration of new accounts.
  • Managed resource allocation to align with sales objectives and strengthen profit opportunities.
  • Compiled product, market and customer data to forecast accurate sales and profit projections.
  • Tracked weekly sales to develop corrective action planning reports.
  • Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.

Presales Consultant

Sony Australia Ltd
Sydney, NSW
02.2005 - 01.2007
  • Conducted email campaigns with prospective customers (both consumers and large companies).
  • Maintained customer relationships existing customer accounts and found prospective customers in order to maximize sales revenue.
  • Helped prospective customers to compare same products with competitive brands and processing their sales if they wish to go ahead using company software, managing delivery and customer records.
  • Understood customer buying patterns and created business plans to target areas of revenue maximization.
  • Extensive study through product manuals and attention to details to handle orders.
  • Excellent communication (written and verbal), negotiation and customer management skills.
  • Helped Products Specialists in creating product comparisons leaflets by providing analysis on customer needs, and assessing the strengths and weaknesses of competitive products.
  • Provided constant customer feedback to research and development and marketing teams.
  • Reviewed all customer inquiries to understand project scope while managing internal delivery mechanisms.
  • Recommended changes, improvements or enhancements in products to product development team based on customer feedback.
  • Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
  • Increased customer satisfaction by resolving sales-related issues.

Education

Master of Information System Management - ITPM and International Business

Ballarat University
Sydney, Australia
01.2004 - 01.2006

Bachelor of Commerce - Commerce

Osmania University
Hyderabad
01.1998 - 01.2001

Skills

Business Developmentundefined

Timeline

Senior Sales Account Manager

The Skill Enhancers
10.2019 - Current

Software Solutions Architect

DXC
06.2017 - 10.2019

Engineer

CSC
01.2011 - 05.2016

Lead Business Development & Market Research

AppLabs
10.2008 - 12.2010

Presales Consultant

Sony Australia Ltd
02.2005 - 01.2007

Master of Information System Management - ITPM and International Business

Ballarat University
01.2004 - 01.2006

Bachelor of Commerce - Commerce

Osmania University
01.1998 - 01.2001

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ANIRUDHA UDUPASenior Manager Sales And Strategic Accounts