Anish Chury
Mumbai
Summary
I’m a results-oriented professional with a strong foundation in marketing, customer service, business development, and business analysis, with experience across both the UK and India.
Overview
6
6
years of professional experience
Work History
Marketing Advisor
The AA
Birmingham
08.2023 - 07.2025
- Developed captivating marketing content to inform and engage audiences.
- Evaluated data collection and organisation strategies to enhance information gathering.
- Conducted workshops and training sessions focused on marketing best practices, elevating team skills and knowledge.
- Collaborated with management team to align on marketing objectives and strategies.
- Employed SEO strategies to enhance company website visibility.
- Gathered and assessed customer data to uncover potential markets and demand influences.
- Developed comprehensive marketing strategies to enhance brand visibility and increase market share.
- Monitored market and industry trends through observation of online figures.
Customer Service Representative
IHG Hotels and Resorts
Birmingham
04.2022 - 07.2023
- Delivers comprehensive product and service information to customers.
- Engages potential customers by addressing product and service inquiries and recommending information regarding additional products and services.
- Verifying reservations for customers.
- Resolved customer service enquiries promptly and accurately. Processed payments efficiently to ensure swift transactions.
- Handled high-volume telephone calls to address and resolve customer queries.
- Processed refunds, exchanges and service requests for customers.
Junior Business Analyst
TSS Consultancy
Mumbai
01.2021 - 08.2021
- Diagnosed workflow bottlenecks and instituted enhanced processes and policies.
- Implemented system configurations aligned with business requirements.
- Directed cross-functional teams to assess and evaluate operational impacts and opportunities arising from technology changes.
- Conduct testing and configuration of software components.
- Implementation of client requirements.
- Analysed business processes to identify inefficiencies and recommend improvements for operational excellence.
Marketing Executive
German Laundry
Mumbai
02.2020 - 12.2020
- Guided product development by leveraging comprehensive understanding of vendor landscape and industry insights.
- Oversaw annual marketing budgets for 80 clients.
- Partnered with developers, advertisers, and production managers to promote products and services.
- Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
- Prepared detailed marketing forecasts on daily, weekly and quarterly basis.
Business Development Executive
Axis Bank
Mumbai
04.2019 - 02.2020
- Orchestrated sales initiatives across diverse banking environments.
- Collaborated with sales team to identify and assess potential customers within designated geographic territories.
- Analysed market trends and advised top management on marketing budget allocations.
- Closed long-term agreements through skilful negotiation.
- Maintaining client records and KYC documentation.
- Cultivating relationships with new customers of bank while delivering services to existing clients.
Education
Master of Science - International Business
Aston University
Birmingham, The United Kingdom10-2022
BBA - Bachelors Of Business And Commerce
Kirti M Dongursee College
Mumbai, India07-2018
Skills
- Marketing planning
- SEO optimization
- Market research
- Brand development
References
References available upon request.
Timeline
Marketing Advisor
The AA
08.2023 - 07.2025
Customer Service Representative
IHG Hotels and Resorts
04.2022 - 07.2023
Junior Business Analyst
TSS Consultancy
01.2021 - 08.2021
Marketing Executive
German Laundry
02.2020 - 12.2020
Business Development Executive
Axis Bank
04.2019 - 02.2020
Master of Science - International Business
Aston University
BBA - Bachelors Of Business And Commerce
Kirti M Dongursee College
Similar Profiles
Dharani ChoutupalliDharani Choutupalli
Customer Retention Advisor at THE AACustomer Retention Advisor at THE AA
Rea Bianka JerneiRea Bianka Jernei
Customer service advisor at The AACustomer service advisor at The AA
Sarah RigneySarah Rigney
Assistant Supervisor at The AAAssistant Supervisor at The AA
Aniket TatkareAniket Tatkare
Manager at Thyrocare TechnologiesManager at Thyrocare Technologies
Navmita Das NandiNavmita Das Nandi
AVP Employee Engagement - Reward and Recognition at HSBCAVP Employee Engagement - Reward and Recognition at HSBC