Anish Chury
Mumbai
Summary
I’m a results-oriented professional with a strong foundation in marketing, customer service, business development, and business analysis, with experience across both the UK and India.
Overview
6
6
years of professional experience
Work History
Marketing Advisor
The AA
Birmingham
08.2023 - 07.2025
- Developed captivating marketing content to inform and engage audiences.
- Evaluated data collection and organisation strategies to enhance information gathering.
- Conducted workshops and training sessions focused on marketing best practices, elevating team skills and knowledge.
- Collaborated with management team to align on marketing objectives and strategies.
- Employed SEO strategies to enhance company website visibility.
- Gathered and assessed customer data to uncover potential markets and demand influences.
- Developed comprehensive marketing strategies to enhance brand visibility and increase market share.
- Monitored market and industry trends through observation of online figures.
Customer Service Representative
IHG Hotels and Resorts
Birmingham
04.2022 - 07.2023
- Delivers comprehensive product and service information to customers.
- Engages potential customers by addressing product and service inquiries and recommending information regarding additional products and services.
- Verifying reservations for customers.
- Resolved customer service enquiries promptly and accurately. Processed payments efficiently to ensure swift transactions.
- Handled high-volume telephone calls to address and resolve customer queries.
- Processed refunds, exchanges and service requests for customers.
Junior Business Analyst
TSS Consultancy
Mumbai
01.2021 - 08.2021
- Diagnosed workflow bottlenecks and instituted enhanced processes and policies.
- Implemented system configurations aligned with business requirements.
- Directed cross-functional teams to assess and evaluate operational impacts and opportunities arising from technology changes.
- Conduct testing and configuration of software components.
- Implementation of client requirements.
- Analysed business processes to identify inefficiencies and recommend improvements for operational excellence.
Marketing Executive
German Laundry
Mumbai
02.2020 - 12.2020
- Guided product development by leveraging comprehensive understanding of vendor landscape and industry insights.
- Oversaw annual marketing budgets for 80 clients.
- Partnered with developers, advertisers, and production managers to promote products and services.
- Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
- Prepared detailed marketing forecasts on daily, weekly and quarterly basis.
Business Development Executive
Axis Bank
Mumbai
04.2019 - 02.2020
- Orchestrated sales initiatives across diverse banking environments.
- Collaborated with sales team to identify and assess potential customers within designated geographic territories.
- Analysed market trends and advised top management on marketing budget allocations.
- Closed long-term agreements through skilful negotiation.
- Maintaining client records and KYC documentation.
- Cultivating relationships with new customers of bank while delivering services to existing clients.
Education
Master of Science - International Business
Aston University
Birmingham, The United Kingdom10-2022
BBA - Bachelors Of Business And Commerce
Kirti M Dongursee College
Mumbai, India07-2018
Skills
- Marketing planning
- SEO optimization
- Market research
- Brand development
References
References available upon request.
Timeline
Marketing Advisor
The AA
08.2023 - 07.2025
Customer Service Representative
IHG Hotels and Resorts
04.2022 - 07.2023
Junior Business Analyst
TSS Consultancy
01.2021 - 08.2021
Marketing Executive
German Laundry
02.2020 - 12.2020
Business Development Executive
Axis Bank
04.2019 - 02.2020
Master of Science - International Business
Aston University
BBA - Bachelors Of Business And Commerce
Kirti M Dongursee College