Driven Relationship Manager focused on deepening client relationships by providing superior service and support. Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management.
Spearheaded a team of 12 associates by building enthusiasm and adapting feedback.
Actively monitored key performance metrics, identified challenges, and created new solutions applying proven problem-solving techniques.
•Handling Retail Asset,General Insurance,Savings Account.
• Examine the claim and verify insurance eligibility.
• Follow up on insurance claim status,resolve denials and rejections.
• Obtain information from policy holders to verify the accuracy and completeness of information on claims forms.
• Process and record new insurance policies and claims.
• Calculate premium using insurance rate standards.
• Identifying, Analyzing and resolving customer and client processing problems or errors ,regarding insurance claims,Loan queries.
• New Client Acquisition and Business generation of Motor Insurance, Personal loan and Accounts.
• Supporting processing functions such as issuing insurance policies of customers.
• Communicating with external clients as well as internal department.
Analytical thinking and problem-solving abilities
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