Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies and Interests
Timeline
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Anish Kumar

Anish Kumar

New Delhi

Summary

Accomplished Senior Fraud Analyst with over six years of experience in banking, specializing in fraud detection and investigation. Proficient in transaction monitoring and compliance management, ensuring the integrity of financial operations. Skilled in developing and implementing fraud prevention strategies, leveraging advanced analytics for threat mitigation. Focused on enhancing operational efficiency and reducing financial risk through effective leadership.

Overview

6
6
years of professional experience

Work History

Business Analyst

Genpact India Pvt.Ltd
Gurugram
06.2025 - Current
  • Selected for a strategic role within Genpact’s fraud investigation and transaction monitoring practice, aligned to team lead level.
  • Joined to lead and support risk-based transaction reviews, suspicious activity analysis, and fraud pattern identification for high-risk portfolios.
  • Current deployment is pending due to a temporary pause in the assigned project; in the interim, I am actively engaged in organizational learning, process familiarization, and technology alignment initiatives to ensure domain readiness.

Senior Executive

EXL SERVICES PVT LTD
Gurugram
12.2023 - 06.2025
  • Transaction Monitoring and Fraud Detection: Expert in monitoring transactions to identify and mitigate fraud types such as first-party fraud, account takeover, identity theft, social engineering, and mobile check deposit fraud. Utilized advanced tools and methodologies to detect suspicious activities, and reduce risk exposure.
  • Training and Development: Spearheaded the onboarding and training program for new team members, covering seven queues and twenty alerts. Successfully trained four batches of ten or more individuals, ensuring proficiency in fraud detection practices and procedures.
  • Process & Team Management: Managed case allocation and production for trainees, ensuring efficient case handling, and high productivity. Oversaw leave tracking and daily operations, ensuring a smooth workflow and adherence to protocols.
  • Client Communication & Process Improvement: Acted as the primary point of contact for clients, providing updates, and addressing fraud-related concerns. Conducted periodic knowledge transfer sessions and cross-training to improve team skills and adapt to evolving fraud detection methods.
  • Operational Oversight: Ensured team alignment with updated procedures and alerts. Implemented best practices for fraud prevention and transaction monitoring, enhancing operational efficiency, and maintaining high accuracy.
  • Client communication for fraud investigation: Led outbound communication with clients during potential account takeover (ATO), identity theft (IDT), or fraud cases. Verified customer identity through internal tools, and conducted thorough investigations to resolve cases effectively.

Senior Team Member

BANK OF AMERICA
06.2019 - 12.2023
  • Company Overview: 4 year 8 months of professional experience in Banking Operations with Bank of America.
  • Transaction Monitoring: Conducted in-depth transaction reviews and analyses to identify anomalies and compliance issues, ensuring adherence to regulatory requirements and company policies.
  • Client Communication: Maintained proactive communication with clients, addressing inquiries, resolving issues, and providing updates on transaction status and compliance matters.
  • Allocation Management: Managed task and resource allocation within the team, optimizing workflow and ensuring timely and accurate completion of transactions and compliance reviews.
  • Training & Development: Delivered comprehensive training to three batches of 10 participants each, and two batches of vendor resources, ensuring effective onboarding and proficiency in compliance processes.
  • Leadership Responsibilities: Took on leadership roles to guide and support team members, drive process improvements, and contribute to the overall success and efficiency of the transaction monitoring function.
  • 4 year 8 months of professional experience in Banking Operations with Bank of America.

Team Member

BANK OF AMERICA
06.2019 - 12.2023
  • Company Overview: 4 year 8 months of professional experience in Banking Operations with Bank of America.
  • Manual Fraud Review: Conducted detailed manual reviews of transactions to identify and mitigate fraudulent activities, reducing financial risk and safeguarding company assets.
  • Regulatory & Compliance Adherence: Ensured strict adherence to regulatory requirements, operational processes, and compliance standards, minimizing risk and ensuring operational integrity.
  • Check Fraud Prevention: Reviewed deposited checks for potential fraud, preventing losses for both customers and the bank by identifying and addressing suspicious activities.
  • 4 year 8 months of professional experience in Banking Operations with Bank of America.
  • Key Deliverables: Led monthly presentations on key topics, sharing insights and updates to enhance team performance and knowledge on best practices.
  • Event Planning & Team Engagement: Organized team-building activities and events to foster a positive, collaborative work environment, boosting morale and encouraging team cohesion.
  • Target Achievement: Consistently met and exceeded daily and monthly performance targets, contributing to team success and operational efficiency.
  • Training & Development: Delivered comprehensive training sessions to three internal batches of 10 participants each, and two batches of vendor resources, ensuring team proficiency in key processes and systems.

Education

10th -

Kendriya Vidyalaya
Dwarka

Diploma -

HSBTE

B.Tech -

Maharishi Dayanand University

Skills

  • Fraud detection and prevention
  • Transaction Monitoring
  • Investigative research
  • Client communication
  • Risk assessment
  • Process improvement
  • Training development
  • Team leadership
  • Problem solving
  • Critical thinking
  • Operational efficiency
  • Time management
  • Decision-making
  • Clear communication
  • Patience and sincere
  • Commitment and liable
  • Microsoft Office
  • Reporting
  • LexisNexis
  • AHU (Automated Hold Utility)
  • HMS (Hold Management System)
  • Ensenta
  • US Treasury portal
  • Service Request Portal (SRP)
  • Access request management (ARM)
  • Client communication

Accomplishments

  • Silver Award, 07/01/23, Received for being an excellent performer of the team.
  • Gold Award, 04/01/22, Received for being a consistent performer of the team.
  • Bronze Award, 04/01/22, Received for being the best performer of the month (Act responsibly).
  • Bronze Award, 03/01/22, Received for being the best performer of the month (Deliver Together).
  • Bronze Award, 03/01/22, Received for being the best performer of the month (Act responsibly).
  • Bronze Award, 11/01/21, Received for being the best performer of the month (Act responsibly).
  • Bronze Award, 10/01/21, Received for being the best performer of the month (Act responsibly).

Languages

  • English
  • Hindi

Hobbies and Interests

  • Playing cricket & Badminton
  • Travelling
  • Singing

Timeline

Business Analyst

Genpact India Pvt.Ltd
06.2025 - Current

Senior Executive

EXL SERVICES PVT LTD
12.2023 - 06.2025

Senior Team Member

BANK OF AMERICA
06.2019 - 12.2023

Team Member

BANK OF AMERICA
06.2019 - 12.2023

10th -

Kendriya Vidyalaya

Diploma -

HSBTE

B.Tech -

Maharishi Dayanand University

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Anish Kumar