Anish Kumar

1) Marketing & Campaign Support.

• Collaborated with digital campaign teams to support execution and monitor performance outcomes.
• Participated in company events and awards to enhance organizational visibility.
• Contributed to recognition campaigns and achievement amplification.

2) Marketing Data Reporting and Dashboarding.

• Developed and maintained dashboards using Excel to track KPIs across lead funnels, campaign performance, and budget utilization.

3) Budget & Financial Oversight

• Managed marketing spend tracking, invoice reconciliation, and budget forecasting; ensured financial accuracy and alignment with planned campaign allocations.

4) Marketing Automation and CRM Optimization.

• Optimized marketing automation and CRM tools to streamline lead workflows, improve segmentation, and enhance campaign performance tracking.

5) Cross-functional Stakeholder Coordination.

• Collaborated with the Digital Marketing Team, the Corporate Team, and external vendors to ensure timely campaign execution, compliance, and data alignment across platforms.

6) Procurement and Sourcing

• Validated business requirements to inform procurement planning and sourcing strategies.

7) Workforce Planning and Recruitment Operations.

• Forecasted staffing needs are based on business trends and hiring volume.
• Managed the complete recruitment lifecycle, from screening to offer.
• Maintained and updated sourcing trackers, resumes, and hiring data.
• Coordinated with regional stakeholders to ensure timely hiring and delivery.
• Ensured compliance using structured behavioral interview methods.
• Fostered strong communication within the HR team to support smooth hiring processes.

1. Optimize Daily Operational Workflow
Supervised daily business operations across logistics, procurement, and administration functions.

2. Vendor & Contract Management
Negotiated and managed contracts with travel agencies, suppliers, and service providers to reduce costs, improve service delivery, and ensure compliance with hospitality standards.

3. Budgeting & Financial Oversight
Developed and managed annual operational budgets, monitored expense forecasts, and implemented cost-saving measures without compromising service quality.

4. Experience & Feedback Analysis
Analyzed associate satisfaction metrics and feedback data to identify service gaps and implement corrective action plans that enhanced overall guest satisfaction.

5. Team Leadership & Cross-Department Coordination
Partnered multi-disciplinary teams across different functional domain which includes HR and Finance on workforce planning and compliance.

6. Billing & Validation
Processing invoices by validated based on purchase orders, contracts, or service agreements to ensure accuracy and timely billing. Reconciled customer/vendor accounts, tracked outstanding payments, and followed up on overdue invoices to maintain healthy cash flow.

7. Reporting & MIS Preparation
Prepared billing reports and dashboards using Excel or ERP systems (e.g., Ariba), providing insights into revenue, billing cycles, and collection efficiency.