Listening music
ANISH KUMAR
Front office executive
PATNA
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
7
7
years of professional experience
3
3
Languages
3
3
years of post-secondary education
Work History
Operations Supervisor
Hotel Corporate Inn & The Grand Empire (A Boutique Hotel)
11.2020 - Current
- Motivated and trained employees to maximize team productivity.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Analyzed department metrics and performance and reported findings to management.
- Outsourced unnecessary services to save on labor, supplies and equipment costs and adhere to company budgets.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
Assistant System Engineer Trainee
ISWP
02.2019 - 01.2020
- Tracked problematic system errors by implementing various user support tracking metrics.
- Monitored, tracked and prioritized new work requests at Help Desk within set response times.
- Maintained computer systems, installed and upgraded new systems.
- Automated data collection activities to increase productivity.
Education
Bachlor In Hotel Management - Hotel Management
Vission Institute of Management And Technology
New Delhi 03.2016 - 06.2019
Skills
Performance Monitoring
Compliance Management
Operations Management
Team Training
Customer Relationship Development
Inventory Coordination
Interests
WATCH CRICKET
PLAYING KABADDI
GYM
Timeline
Operations Supervisor
Hotel Corporate Inn & The Grand Empire (A Boutique Hotel)
11.2020 - Current
Assistant System Engineer Trainee
ISWP
02.2019 - 01.2020
Bachlor In Hotel Management - Hotel Management
Vission Institute of Management And Technology
03.2016 - 06.2019