ANISH KUMAR RANJAN
Summary
Dynamic Sr. CRA at Delhi Metro Rail Corporation Ltd, Excelling in customer service and Crowd Control Management. I Am also having Friendly Demeanor and Strong Problem-solving skills, I effectively Address customer Queries being Sympathetic and Empathetic. Committed to upholding DMRC's values and Enhancing the overall customer experience.
Proactive and Goal-oriented Professional with Excellent time management and problem-solving skills with reliability and adaptability leading swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Sr. CRA
DELHI METRO RAIL CORPORATION LTD
09.2019 - Current
Working in Delhi Metro as Sr.CRA from Sept-2019 and Performing Customer Related Duty and Crowd Control Management Duty with keeping the values and Working Ethics of DMRC.
Education
Master of Science - Physics
PATNA SCIENCE COLLEGE
PATNA UNIVERSITYBachelor of Science - PHYSICS HONOURS
PATNA SCIENCE COLLEGE
PATNA UNIVERSITYSkills
- Friendly, Positive Attitude
- Teamwork and collaboration
- Customer service
- Problem-solving skills in Customer Related Querries
- Sympathetic and Empathetic
- Crowd Control Management
Languages
Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
m
HOBBIES
Playing and Watching Cricket and having interest in Knowledge of different types of Trains across the World
Timeline
Sr. CRA
DELHI METRO RAIL CORPORATION LTD
09.2019 - Current
Master of Science - Physics
PATNA SCIENCE COLLEGE
Bachelor of Science - PHYSICS HONOURS
PATNA SCIENCE COLLEGE
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