Anish Mishra
Pune
Summary
Over 6 years of experience in Software Asset Management with a record of success in managing assets for top-tier companies such as IBM, RedHat, Veritas, HCL, Zoom, Macabacus, and LogMeIn, and utilizing tools like ServiceNow, SNOW, ILMT, and BigFix console. Skilled in Microsoft Excel and data analysis, known for being a quick learner with excellent time management abilities.I am eager to contribute to challenging projects, push the boundaries of my expertise, and collaborate with dynamic and innovative teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Technical Analyst
Hexaware Technologies
Pune
03.2024 - Current
- Oversaw IBM software licensing, ensuring compliance with IBM's licensing policies
- Tracked and documented IBM license changes to maintain accurate records
- Managed the IBM License Metric Tool (ILMT) and BigFix Console
- Conducted scans in BigFix and uploaded scan results to ILMT for processing
- Mitigated errors on the ILMT dashboard to ensure data accuracy and compliance
- Supported quarterly ILMT upgrades, ensuring smooth transitions and system enhancements
- Assisted in onboarding servers to ILMT, facilitating sub-capacity licensing benefits
- Ensured all servers were correctly configured and compliant with sub-capacity requirements
- Successfully handled licensing and compliance for major software vendors including IBM, RedHat, HCL, Zoom, Veritas, LogMeIn, Macabacus, and Sitecore, ensuring adherence to contract terms and optimizing software asset utilization
- Managed and ensured license compliance for Sitecore using the SNOW tool
- Utilized ServiceNow for change request, ticketing
- Supporting in the implementation of ServiceNow for software asset management across Development, Test, and Production environments, ensuring a structured and phased deployment process
- Oversaw the accurate discovery and installation of software within the ServiceNow platform, ensuring that all software assets were correctly identified and tracked
- Created and managed software entitlements within ServiceNow, ensuring that all licensing information was accurately recorded and aligned with actual software usage
- Conducted license reclamation as needed and addressed remediation errors following reconciliation to maintain compliance and optimize software usage
- Streamlined software asset management processes by normalizing discovery models, resolving license workbench issues
- Identified and addressed errors during the reconciliation process, working to resolve issues promptly to ensure data integrity and system accuracy
Licensing Advisor
Veritas Technologies LLC
Pune
01.2022 - 03.2024
- Providing comprehensive support to Customers in software entitlement management, compliance, order management, pre-acquisition, pre-sales, and other essential software asset management requirements
- Worked directly with clients in the South and Nordics regions to provide tailored support, ensuring they maximized the value of their software investments and remained compliant with licensing agreements
- Actively involved in optimizing license costs, conducting license harvesting, and safeguarding intellectual property
- Conducted ongoing audits of customer software usage to ensure alignment with entitlements, identifying and addressing any discrepancies to maintain compliance
- Created and maintained an inventory system that tracked software assets and ensured compliance with licensing agreements
- Collaborated with Account Managers, Renewal Representatives, Deal Desk and the Legal Department to ensure seamless project execution and effective resolution of compliance issues
- Utilized Microsoft Excel and other tools for data analysis and reporting
- Supported Sales and Renewals in creating opportunities, reviewing contracts
- Validate the Booking report to consider ACV and TCV values accurately
- Worked with renewals to identify customer needs and renew the contracts accordingly
- Managed and prioritized tasks to meet personal objectives
Analyst
EY
Pune
05.2021 - 01.2022
- Managed IBM software licenses to ensure compliance with licensing agreements, including analysis of software usage and providing recommendations for license optimization
- Conducted regular assessments to ensure clients adhered to IBM's software licensing policies and provided expert guidance on compliance issues
- Worked closely with clients to understand their software usage and licensing needs, providing tailored solutions and support
- Maintained clear and consistent communication with clients and internal teams to facilitate smooth project execution and address any issues promptly
- Analysis of Software Entitlement vs Usage for a Multiple Publisher
- Analysis of inventory reports like ILMT data, VMware Script output, and BigFix data
- Interpretation Of ELP reports
- Driving timely renewal of Subscription and maintenance as per requirement
- Exploring other vendors Licensing
Asset Analyst
IBM
Pune
08.2018 - 04.2021
- Managed IBM software licenses to ensure compliance with licensing agreements, including analysis of software usage and providing recommendations for license optimization
- Managed end-to-end support for software licenses, entitlement, renewals, and software compliance for customers across various publishers
- Utilized in-house tools such as Trails, Bravo, SWCM, ILMT, BigFix, and Order Now to streamline asset management processes
- Ensured accurate discovery and installation of software within ServiceNow, managing and tracking all assets effectively
- Created and maintained software entitlements, Software Model, Part Number as well as Normalizing Discovery models
- Published software to the catalog and managed license reclamation to optimize license allocation
- Remediating errors while doing entitlement import and reconciliation in Service Now
- Collaborated with cross-functional teams to optimize software usage and minimize compliance risks
- Conducted regular audits and assessments to ensure adherence to software licensing policies
- Ensured accurate tracking and reporting of software assets to maintain compliance with licensing agreements
- Facilitated smooth renewal processes by coordinating with customers and publishers, ensuring timely and accurate renewals
- Engaging Vendor Managers, Product Managers, Application Managers, and Engineers to help collect, organize, and manage their licensed software assets
- Performed licensing and reconciliation on vendors like IBM, HCL, SYMANTEC, and CITRIX
- Support Client in processing their order requirement of different software as well as a presentation of ELP analysis
- Utilized Microsoft Excel and other tools for data analysis and reporting
- Developed strong skills in time management and organization
Education
Bachelor of Commerce -
Pune University
Pune01.2018
Higher Secondary School -
PDSSS IC RC Kharwan
01.2014
Skills
- Software Asset Management
- Stakeholder Management
- Software Compliance/Auditing
- License Optimization
- Service Now Sampro
- SNOW
- ILMT&BigFix Management
- Jira tool Management
- Data Analysis
- Microsoft 365
- Licensing Knowledge on IBM, RedHat, Oracle, HCL, Zoom, Veritas, Macabacus
- ELP Creation
Certification
- Service Now Software Asset Management Professional
- SNOW Foundation
Hobbies and Interests
- Travelling
- Gaming
- Sports
Awards Recognition
- Recognized by the South and Nordics regional manager for doing excellent Stakeholder management in difficult territories like France, Benelux, and Spain as well as achieving personal objectives in terms of generating revenue.
- Recognized as an Employee of the Quarter award for achieving personal objectives in terms of revenue and doing outstanding stakeholder management in a challenging area.
Timeline
Senior Technical Analyst
Hexaware Technologies
03.2024 - Current
Licensing Advisor
Veritas Technologies LLC
01.2022 - 03.2024
Analyst
EY
05.2021 - 01.2022
Asset Analyst
IBM
08.2018 - 04.2021
Bachelor of Commerce -
Pune University
Higher Secondary School -
PDSSS IC RC Kharwan