Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Personal Information
Timeline
AccountManager
Anish Muralidharan

Anish Muralidharan

Chennai

Summary

Results-driven professional with a unique blend of expertise as a Scrum Master and Implementation Manager, offering 14+ years of hands-on experience in Agile project management and quality assurance. Proven track record of leading cross-functional teams through the Agile framework, optimizing processes, and ensuring the delivery of high-quality products. Skilled in promoting collaboration, fostering a culture of continuous improvement, and driving successful project outcomes. Recognized for implementing best practices in quality assurance, managing testing processes, and ensuring compliance with industry standards. Known for effective communication, problem-solving, and the ability to align teams with strategic goals. Committed to delivering innovative solutions that exceed expectations and drive organizational success by combining Agile leadership with QA excellence.

Overview

15
15
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language

Work History

Senior Scrum Master/ Agile Coach

Disprz
08.2023 - Current
  • Measured the increase in team velocity over time as a result of coaching interventions and process improvements.
  • Tracked the consistency of team sprint commitments versus actual delivery.
  • Monitored metrics related to product quality, such as defect rates, customer reported issues, and code quality improvements
  • Measured the reduction in time it takes to deliver new features or products to market
  • Tracked customer satisfaction scores or Net Promoter Score (NPS) related to the products or services delivered by Agile teams
  • Provided coaching and mentoring to teams, Scrum Masters, Product Owners, and other stakeholders on Agile principles, practices, and frameworks (e.g., Scrum, Kanban, Lean).
  • Facilitated Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure they are effective and productive.
  • Conducted training sessions and workshops to educate teams and stakeholders on Agile concepts, tools, and techniques.
  • Fostered a culture of continuous improvement and learning within teams by encouraging experimentation, feedback, and adaptation.
  • Defined and tracked Agile metrics to measure team performance, productivity, and progress towards goals. Provide insights and recommendations based on data analysis.

Client Engagement Partner/ Sr Scrum

Grootan Technologies
04.2022 - 08.2023
  • As a customer relationship management efforts, ensuring customer satisfaction and retention
  • Collaborate with cross-functional teams to develop and execute strategic plans tailored to meet clients' needs
  • Facilitated and guided daily Scrum of Scrum meetings
  • Sprint reviews, and Sprint retrospectives to ensure smooth project progress and continuous improvement
  • Coached and mentored teams on Agile principles, Scrum practices, and self-organization, resulting in a 20% increase in team productivity
  • Collaborated with Product Owners and stakeholders to define project scope, prioritize backlog items, and ensure alignment with business goals
  • Conduct regular meetings with clients to review performance metrics and identify areas for improvement
  • Spearheaded the implementation of Agile tools and techniques, such as Kanban boards and Burndown charts, to enhance team visibility and collaboration
  • Conducted Agile workshops and training sessions for new team members, promoting Agile methodologies and best practices across the organization.

Member Technical Staff - Scrum Master

Amadeus Software Labs
08.2017 - 03.2022
  • Acted as a servant leader, supporting the team in achieving their goals and fostering a culture of collaboration and innovation
  • Collaborated with stakeholders to identify project dependencies and potential risks, ensuring proactive risk mitigation strategies
  • Led multiple Agile development teams through successful project deliveries, resulting in increased customer satisfaction and on-time product releases
  • Implemented metrics and key performance indicators (KPIs) to measure team progress and product quality, facilitating data-driven decision-making
  • Facilitated effective communication between the development team, Product Owner, and management, ensuring transparency and shared understanding.

Senior QA Engineer

Amadeus Software Labs
06.2015 - 08.2017
  • Ownership of the Product by Understanding the Complexity with Brainstorming sessions with BA and DEV
  • Resource planning and Effort Distribution
  • Authoring test case in ALM and mapping the test cases to requirements
  • Scripting Test cases and Preparing RTM (Requirement traceability matrix) and mapping it to the Test Strategies
  • Execution of test cases and Providing Signoffs in Test Environments
  • Exploratory and ad hoc testing Using SOAP UI
  • Creating Regression suites after system testing
  • Monitoring Regression suites and providing signoff before Production load
  • Defect logging and tracking it to closure
  • Involved in Internal Script Review Committee
  • Creating new template and process in Internal Script review
  • KT to the new peers about the domain and the product knowledge.

Verification and Validation Engineer

Quintiles Technologies (IQVIA)
08.2013 - 05.2015
  • Managed the testing of 3 projects, coordinating with development teams to deliver high-quality products on time and within budget
  • Designed and executed test cases and test scripts, identifying critical defects and working with developers to resolve issues
  • Implemented automation testing for repetitive tasks, resulting in a 30% reduction in testing time and increased overall efficiency
  • Conducted risk assessments and prioritized test efforts to focus on high-impact areas, contributing to improved product stability
  • Involved in Defect logging and tracking it to closure
  • Involved in Exploratory and ad hoc testing
  • KT to the new peers about the domain and the product knowledge.

Test engineer

Indium Software
01.2011 - 07.2013
  • Collaborated with development teams to review requirements, design specifications, and documentation for software applications
  • Performed functional, integration, and regression testing to ensure product quality and adherence to specifications
  • Documented and reported defects, tracked their status, and verified bug fixes for successful resolution.

Technical Support Engineer

CSS Corp
07.2009 - 09.2010
  • Interacting with customers via various channels such as phone
  • Issue Resolution
  • Analyzing and diagnosing technical issues reported by customers
  • Documentation
  • Creating and maintaining detailed documentation of customer interactions, troubleshooting steps, and solutions for future reference
  • Escalation: If an issue requires advanced technical expertise, escalating it to the appropriate team or department to ensure timely resolution.

Education

Bachelor's Technology -

PSNA CET, Dindigul
04.2005 - 05.2009

Skills

Release Managementundefined

Websites

Certification

PSM 1, Present

Accomplishments

  • ATAGTR2021 #speaker
  • Testing
  • Joan's Rainbow Cake - Descriptive Agile Testing with Customer Experience BREAK THE ENIGMA For Better Customer Experience
  • ATAGTR2020 #Speaker

Personal Information

Date of Birth: 02/24/88

Timeline

Senior Scrum Master/ Agile Coach

Disprz
08.2023 - Current

Client Engagement Partner/ Sr Scrum

Grootan Technologies
04.2022 - 08.2023

Member Technical Staff - Scrum Master

Amadeus Software Labs
08.2017 - 03.2022

Senior QA Engineer

Amadeus Software Labs
06.2015 - 08.2017

Verification and Validation Engineer

Quintiles Technologies (IQVIA)
08.2013 - 05.2015

Test engineer

Indium Software
01.2011 - 07.2013

Technical Support Engineer

CSS Corp
07.2009 - 09.2010

Bachelor's Technology -

PSNA CET, Dindigul
04.2005 - 05.2009

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Anish Muralidharan