Anisha Behera
Front Office Executive
Bangalore
Summary
Dynamic professional with a proven track record at Adobe, adept in enhancing guest satisfaction and streamlining operations. Excelled in relationship building and policy modification, leading to increased efficiency. Skilled in document management and fostering team collaboration, significantly improving front office productivity and security protocols.
Experienced with managing front desk operations and delivering high-level customer service. Utilizes organizational skills to maintain smooth office workflows and processes. Track record of effective communication and teamwork in dynamic environments.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Front Office Executive
Adobe
07.2024 - Current
- Handled cash transactions accurately, ensuring proper accounting for daily financial reports.
- Maintained accurate records of guest information through diligent documentation and data entry efforts.
- Enhanced guest satisfaction with prompt attention to inquiries and professional communication skills.
- Streamlined front desk operations by implementing efficient check-in and check-out procedures.
- Collaborated with other departments to coordinate events, meetings, and conferences for successful outcomes.
- Assisted in training new front office team members, leading to increased productivity and efficiency.
- Created a welcoming atmosphere by maintaining a clean and organized reception area for all visitors.
- Coordinated with housekeeping staff to ensure timely room turnovers, resulting in improved guest experience.
- Provided exceptional customer service, resolving issues promptly and effectively for satisfied guests.
- Participated in regular staff meetings to discuss best practices and address any areas needing improvement within the front office team.
Security Supervisor
Wells Fargo
05.2022 - 06.2023
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of facility to detect and deter security threats.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Collaborated with management to develop security policies and procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Prepared and submitted reports to keep management informed of security activities and developments.
Education
2nd PUC -
OMBBS
Odisha 06.2020 - 04.2022
10th SSLC -
Saraswati Shishu Vidya Mandir
Odisha 06.2018 - 04.2019
Skills
Mail handling
Reception duties
Relationship building
Calendar management
Scheduling coordination
Document management
Team player attitude
Scheduling and calendar management
Filing systems
Documentation and control
Policy and procedure modification
Meeting arrangements
Organizational proficiency
Timeline
Front Office Executive
Adobe
07.2024 - Current
Security Supervisor
Wells Fargo
05.2022 - 06.2023
2nd PUC -
OMBBS
06.2020 - 04.2022
10th SSLC -
Saraswati Shishu Vidya Mandir
06.2018 - 04.2019