Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Projects
Languages
Timeline
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Nikhil Sharma

Delhi,DL

Summary

Results-driven Software Sales Professional with proven experience in driving B2B sales for order management, warehouse management, and reconciliation solutions. Skilled in identifying client needs, delivering consultative product demonstrations, and closing high-value deals across e-commerce, retail, and logistics sectors. Strong expertise in SaaS sales, marketplace operations, and process optimization with a consistent record of achieving sales targets and expanding client portfolios. Adept at building long-term customer relationships, collaborating with cross-functional teams, and providing solutions that enhance operational efficiency and business growth.

Overview

1
1
year of professional experience
8
8
years of post-secondary education

Work History

Ecommerce Consultant

EasyEcom
Delhi
06.2024 - Current
  • Identified and prospected potential clients across e-commerce, retail, and logistics sectors for order management, warehouse management, and reconciliation solutions.

    Conducted product demos, presentations, and consultations to showcase software capabilities and business impact.

    Built and maintained strong client relationships to drive long-term partnerships and repeat business.

    Collaborated with internal product and technical teams to customize solutions based on client requirements.

    Managed the sales cycle – after lead generation form product demonstration and negotiation to deal closure and onboarding.

    Analyzed client pain points and recommended software modules to improve operational efficiency and ROI.

    Achieved monthly/quarterly sales targets and contributed to revenue growth.

    Provided market insights and competitor analysis to support product positioning and strategy.

    Supported clients post-sales with training, account management, and cross-selling opportunities.

Education

Masters of Business Administration - Marketing And Business Analytics

Chandigarh University
Gharuan
08.2022 - 06.2024

Bachelors of Pharmacy - Commerce

Chandigarh University
Gharuan
08.2016 - 06.2020

Intermediate -

St.D. R Sr. Sec. School
Garget
04.2014 - 03.2016

Skills

Sales & Business Development

  • B2B Software Sales (SaaS)
  • Lead Generation & Prospecting
  • Solution Selling / Consultative Selling
  • Negotiation & Deal Closure
  • Sales Pipeline Management (CRM Tools)
  • Target Achievement & Revenue Growth

E-commerce & Software Knowledge

  • Order Management Systems (OMS)
  • Warehouse Management Systems (WMS)
  • Reconciliation & Financial Accuracy in E-commerce
  • Marketplace Operations (Amazon, Flipkart, etc)
  • SaaS Product Demonstrations & Pitches
  • Business Process Optimization

Communication & Relationship Skills

  • Client Relationship Management
  • Needs Analysis & Requirement Gathering
  • Presentation & Demo Skills
  • Cross-functional Collaboration (with tech/product teams)
  • Training & Onboarding Clients
  • Customer Retention & Upselling

Analytical & Professional Skills

  • Market Research & Competitor Analysis
  • Data-Driven Sales Decisions
  • Problem-Solving & Consultative Approach
  • Time Management & Organizational Skills

Hobbies and Interests

  • Painting
  • Travelling
  • Sketching
  • Badminton

Projects

Customer Churn and its impact on an organization Exchange Rate Volatility and its impact on Global Economies

Languages

  • English
  • Hindi
  • Punjabi

Timeline

Ecommerce Consultant

EasyEcom
06.2024 - Current

Masters of Business Administration - Marketing And Business Analytics

Chandigarh University
08.2022 - 06.2024

Bachelors of Pharmacy - Commerce

Chandigarh University
08.2016 - 06.2020

Intermediate -

St.D. R Sr. Sec. School
04.2014 - 03.2016

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Nikhil Sharma