Anisha Kumari
Jamshedpur
Summary
Dynamic leader with a proven track record at Voltas Pvt Ltd, adept in team building and strategic planning. Excelled in enhancing team performance and client satisfaction through effective communication and empathy. Skilled in data analytics and mentoring, consistently exceeding performance targets. Demonstrates a strong ability to manage projects and foster relationships, ensuring high-quality service delivery.
Overview
4
4
years of professional experience
Work History
Team Leader
Voltas Pvt Ltd
Jamshedpur
01.2024 - Current
- Directed team while aligning members with company's objectives.
- Ensured continuous improvement in team's overall performance.
- Deliver high-quality products and services meeting Voltas’s customer expectations.
- Streamlined communication to incorporate innovative methodologies.
- Reported to senior management on ongoing project progress and team performance.
HR and Admin
SGB Brandsafway Pvt Ltd
Jamshedpur
08.2022 - 12.2023
- Oversaw orientation sessions to introduce company culture, policies, and procedures to new hires.
- Facilitated interviews, training programs and managed salary negotiations for PAN India.
- Diligently handled the creation and management of key documents like showcase notices and relieving letters.
- Conducted multiple audits including CSMS, ISO, and Gold Link.
- Was responsible for handling employees attendance and leaves
- Cultivated strong client relationships and delivered tailored services.
Billing Executive
Safe and Secure Logistics
Jamshedpur
03.2021 - 08.2022
- Maintained organized records of transactions by effectively using billing tools.
- Developed communication protocols with clients to address billing inquiries.
- Ensured accurate filing of all billing documentation to facilitate audits.
- Oversaw billing cycles, adhering to timelines and ensuring timely invoice submission.
Gold Loan Executive
ICICI Pvt Ltd.
Jamshedpur
09.2020 - 03.2021
- Interacted with customers to understand gold loan requirements and explained loan products and processes.
- Facilitated gold loan applications by verifying customer details.
- Organized comprehensive documentation of billing records for smooth auditing.
- Ensured efficient fund distribution for approved gold loan customers.
- Effectively managed the entire process of tracking and recording loan payments.
- Surpassed established goals for loan disbursement and repayment collection.
Education
Bachelor of Commerce -
Women’s College-Kolhan University
08.2023
Intermediate -
Jusco School South Park-CBSE Board
03.2019
Matriculation -
Kerela Public School-ICSE Board
03.2017
Skills
- Communication Skills
- Team player
- Excellent time management skills
- Conflict management
- Public speaking
- Team building
- Team Collaboration
- Leadership skills
- People management
- Issue resolution
Languages
- English
- Hindi
Activities
- Baking
- Part-time teaching
- Watching Movies
Timeline
Team Leader
Voltas Pvt Ltd
01.2024 - Current
HR and Admin
SGB Brandsafway Pvt Ltd
08.2022 - 12.2023
Billing Executive
Safe and Secure Logistics
03.2021 - 08.2022
Gold Loan Executive
ICICI Pvt Ltd.
09.2020 - 03.2021
Bachelor of Commerce -
Women’s College-Kolhan University
Intermediate -
Jusco School South Park-CBSE Board
Matriculation -
Kerela Public School-ICSE Board
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