ANISHA SAHA
Kolkata
Summary
Dynamic professional with extensive experience in administrative support at Sister Nivedita University, excelling in data entry and customer service. Proven ability to enhance operational efficiency through effective time management and Microsoft Excel proficiency. Adept at fostering positive client relationships. Skilled in counseling and psychological assessments.
Overview
8
8
years of professional experience
Work History
Administrative Executive
Sister Nivedita University
Kolkata
05.2025 - Current
Processed and maintained records of student admissions and enrollment data.
Customer Support Advisor
CONCENTRIX
Kolkata
01.2024 - 04.2025
- Tools Used - Jira (mainly), Fountain, Slack, Intercom, Onsi, Retool
- Stuart - An UK-based logistics company.
Private Tutor
Self Employed
01.2018 - 10.2024
- I teach all the subjects except Bengali upto class 5. From class 6-12 Humanities; from class 11 upto Graduation: Psychology
Intern
Pavlov Mental Hospital
01.2023 - 07.2023
- My primary job was to take case history of the patient (Case Record Format-CRF), counseling, taking tests as per diagnosis e.g.: depression, anxiety etc.
Intern
Ranchi Institute of Neuro-Psychiatry & Allied Science
01.2023 - 01.2023
- For two weeks my job was to take history of the patient by using Case Record Format (CRF). My duty was in Criminal ward (Ward no.6)
Education
M.sc - Applied Psychology(Specialization in Clinical psychology)
Sister Nivedita University
NewtownGraduation - psychology
Calcutta Woman's College
BaghbazarClass XII - ISC
St. Stephen's School
dum dumClass X - ICSE
St. Stephen's School
dum dumDiploma in Information Technology(DITA) -
Moulali Youth Computer Training Centre
SealdahSkills
- Customer service
- Data entry
- Time management
- Microsoft Excel
- Administrative support
Personal Information
- Date of birth: 10/01/01
- Gender: Female
- Nationality: Indian
- Marital status: Unmarried
Hobbies and Interests
- Painting
- Diary writing
- Listening to songs
- Audio stories
Disclaimer
I solemnly declare that all the above information is correct to the best of my knowledge and belief.
Languages
- English
- Bengali
- Hindi
Other Qualifications
Diploma in Information Technology (DITA), Moulali Youth Computer Training Centre
Timeline
Administrative Executive
Sister Nivedita University
05.2025 - Current
Customer Support Advisor
CONCENTRIX
01.2024 - 04.2025
Intern
Pavlov Mental Hospital
01.2023 - 07.2023
Intern
Ranchi Institute of Neuro-Psychiatry & Allied Science
01.2023 - 01.2023
Private Tutor
Self Employed
01.2018 - 10.2024
M.sc - Applied Psychology(Specialization in Clinical psychology)
Sister Nivedita University
Graduation - psychology
Calcutta Woman's College
Class XII - ISC
St. Stephen's School
Class X - ICSE
St. Stephen's School
Diploma in Information Technology(DITA) -
Moulali Youth Computer Training Centre