Summary
Overview
Work History
Education
Skills
Interests
Timeline
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ANISH KUMAR GUPTA

RANCHI

Summary

A highly analytical business owner with over 8 years of managerial experience in marketing, commerce, operations and sales.

Overview

8
8
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Retail Operations Manager

Krishna Optical
Ranchi
01.2016 - Current
  • Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
  • Built relationships with customers and community to establish long-term business growth.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Developed useful pricing models to maximize profit margins and generate leads.
  • Developed and implemented successful sales strategies to drive growth and exceed revenue targets.
  • Analyzed sales data to identify opportunities for improvement and created action plans to capitalize on those opportunities.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Education

Bachelor of Science - Bachelor in Computer Applications

Usha Martin University
Ranchi
08.2012 - 08.2015

Skills

    Retail store operations

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Interests

Learning new skills

Travelling and making connections

Photography

Timeline

Retail Operations Manager

Krishna Optical
01.2016 - Current

Bachelor of Science - Bachelor in Computer Applications

Usha Martin University
08.2012 - 08.2015
ANISH KUMAR GUPTA