Learning new skills
ANISH KUMAR GUPTA
RANCHI
Summary
A highly analytical business owner with over 8 years of managerial experience in marketing, commerce, operations and sales.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Retail Operations Manager
Krishna Optical
Ranchi
01.2016 - Current
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Built relationships with customers and community to establish long-term business growth.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed useful pricing models to maximize profit margins and generate leads.
- Developed and implemented successful sales strategies to drive growth and exceed revenue targets.
- Analyzed sales data to identify opportunities for improvement and created action plans to capitalize on those opportunities.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Education
Bachelor of Science - Bachelor in Computer Applications
Usha Martin University
Ranchi 08.2012 - 08.2015
Skills
Retail store operations
Accounting and Bookkeeping
Business Management
Visual merchandising
POS System
Client management and Conflict resolution
Microsoft office
Strategic planning
Staff training/development
Inventory management
Relationship building
Interests
Travelling and making connections
Photography
Timeline
Retail Operations Manager
Krishna Optical
01.2016 - Current
Bachelor of Science - Bachelor in Computer Applications
Usha Martin University
08.2012 - 08.2015