Anishtty Kondaiah
Hyderabad,TG
Summary
Adept Service Advisor with a proven track record at ServiceMaster, excelling in customer service and vehicle assessment. Skilled in leveraging CRM software and problem-solving abilities to enhance customer satisfaction and loyalty. Demonstrated expertise in complaint resolution and training programs, significantly improving service quality and operational efficiency. Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
8
8
years of professional experience
Work History
Service Advisor
ServiceMaster
Hyderabad (Remote)
08.2016 - 05.2024
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Developed estimates by costing materials, supplies, and labor.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
Education
High School Diploma -
Zpsh High School Charakonda
Charakonda05.2020
Skills
- Customer Service
- Computer Skills
- Multitasking and Organization
- Vehicle assessment
- Customer Focus
- Call center experience
- Vehicle Inspection
- Training programs
- CRM Software
- Complaint Handling
- Problem-solving abilities
- Complaint resolution
Timeline
Service Advisor
ServiceMaster
08.2016 - 05.2024
High School Diploma -
Zpsh High School Charakonda