Aniston Axsom
Franklin
Summary
Proven track record in enhancing service delivery and team growth at Cedar Creek Of Franklin, demonstrating exceptional office administration and team building skills. Achieved significant improvements in workflow and productivity by integrating advanced tools. Excelled in records management and customer service, ensuring efficient operations and positive client interactions.
Overview
4
4
years of professional experience
Work History
Assisted Business Office Manager
Cedar Creek Of Franklin
08.2023 - Current
- Evaluated existing processes to eliminate redundancies and enhance service delivery.
- Offered guidance for team members’ growth through positive reinforcement.
- Upgraded departmental workflow by implementing advanced task management tools.
- Increased productivity by integrating advanced task management applications.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Standardized document handling procedures to enhance accessibility and retrieval times for critical information.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Receptionist
Greenwood Dermatology
09.2022 - 07.2023
- Maintained and updated comprehensive client records.
- Handled incoming phone inquiries with professionalism and seamlessly routed them to designated teams.
- Ensured visitors received a positive first impression by keeping the reception area tidy.
Receptionist
Iron Born Studios
03.2021 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Franklin Community High School
Franklin, IN07.2019
Skills
- Deadline management
- Account reconciliation
- Staff training and development
- Office administration
- Payroll and budgeting
- Employee onboarding
- Records management
- Human resources management
- Sales support
- Team building
- File systems maintenance
- Computer skills
- Customer service
- Hiring and training
Timeline
Assisted Business Office Manager
Cedar Creek Of Franklin
08.2023 - Current
Receptionist
Greenwood Dermatology
09.2022 - 07.2023
Receptionist
Iron Born Studios
03.2021 - 04.2022
Franklin Community High School
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