Anit Kumar
US IT RECRUITER & TALENT ACQUISITION
New Delhi
Summary
Human resources professional with a focus on Talent Acquisition with a demonstrated history of working in the Information Technology and Services industry. Skilled in technical recruiting and professional staffing in the contract and direct hire markets.
I have expertise in resource delivery and talent acquisition covering resource planning, sourcing, screening, staffing for projects, negotiating and closing.
Demonstrated success in Executive Talent Acquisition, Succession Planning and Talent Management.
Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to maintain
business.
Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies. Experienced recruiting professional with expertise in team management, employee development and pipeline maintenance. Skilled at placing new hires in key positions. Proficient in Software.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Us It Recruiter
Logic Planet IT Services Pvt. Ltd
Gurgaon
03.2022 - Current
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Coordinated schedules to arrange management interviews with applicants.
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
- Developed recruiting strategies to identify qualified candidates and build network.
- Studied job descriptions and qualifications to determine applicant requirements.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Advertised job opportunities on social media platforms and job boards.
- Verified applicant references and employment details.
- Operated and maintained applicant tracking and candidate management systems.
- Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
- Maintained filing system of current, prospective and future positions.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Analyze the requirement and understand what type of person the client is looking for in the global market.
- Recruit leadership and niche roles like Director, Associate Director, Sr. Manager, etc. in IT, IT services, Telecom, and Consulting space. I have also done recruitment for various technical roles on Java/ J2ee, QA Tester, Full Stack, React JS Developer, DevOps Engineer, Data Engineer, Production Support, Hashicorp Vault, Program/ Project Manager, Hadoop Developer, Android/iOS Developer, WebFocus, Network Engineer, etc.
- I have negotiated with the consultants in the contract and direct hire markets - Corp to Corp, C2H, 1099 and W2.
- Good experience on ATS platform/ recruitment systems.
- Keeping in constant touch with the consultants and giving timely feedback to them, helped me a lot in timely delivery of the consultants for the clients’ needs.
- Maintaining the candidates’ database of various levels.
Assistant Manager
Coup De Food Pvt. Ltd.
New Delhi
06.2021 - 02.2022
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Mentored team members to enhance professional development and accountability in workplace.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Developed strategy to increase sales and drive profits.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Reviewed sales and gross profit report to assess company efficiency.
- Resolving issues related to food, payment and order status.
- Maintained customer data like previous transactions and interaction history for better services with the company.
- Provided excellent customer service through e-mail, chat, etc. in timely and accurate manner.
- Taking care of all country embassy and their employ's queries related to their orders over e-mail & whatsapp.
- Managing quality along with quantity of tickets.
- Investigated any escalation received from users.
- Moderate social media channels.
Senior Associate
Kunal Aqua Care
New Delhi
04.2020 - 05.2021
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Achieved client satisfaction and loyalty by establishing collaborative relationships, facilitating needs assessment.
- Promptly mediated disputes between associates to promote better collaboration and avoid work disruption.
- Developed new sales opportunities through development and rollout of promotional plans.
- Managed customer relations through communication and helpful interactions.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Managing multiple cases at one time.
- Talking customers through a series of actions to resolve a problem.
- Managing SLAs and C-Sat/D-Sat score.
- Managing quality along with quantity of tickets.
- Following up with clients to ensure the problem is resolved.
- Speaking to customers to quickly get to the root of their problem.
Operations Associate
Paytm Payment Bank Ltd.
Noida
09.2018 - 03.2020
- Paytm account creation
- Working on Salesforce Admin Panel
- Assisting Customers login related issues.
- Handling escalation related to customer Grievances, Nodal and social media .
- Paytm number update
- Email update
- Photo update
- Account merge
- Managing multiple cases at one time.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Speaking to customers to quickly get to the root of their problem.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Served as corporate liaison for finance, IT and marketing departments.
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
Education
B.E - Computer Science
Rajiv Gandhi Proudyogiki Vishwavidyalaya
Bhopal 06.2012 - 07.2015
12th - Science
Marwari College Darbhanga
Darbhanga,Bihar 06.2009 - 07.2011
10th - Math, Hindi, Science, Sanskrit, Ssc, English
Jitwari High School
Madhubani,Bihar 03.2008 - 05.2009
Skills
Written and verbal communication skills
undefinedCertification
.Net Internship, with Naresh i Technologies, Hyderabad.
Declaration
I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.
Timeline
Us It Recruiter
Logic Planet IT Services Pvt. Ltd
03.2022 - Current
Assistant Manager
Coup De Food Pvt. Ltd.
06.2021 - 02.2022
Senior Associate
Kunal Aqua Care
04.2020 - 05.2021
Operations Associate
Paytm Payment Bank Ltd.
09.2018 - 03.2020
.Net Internship, with Naresh i Technologies, Hyderabad.
06-2015
B.E - Computer Science
Rajiv Gandhi Proudyogiki Vishwavidyalaya
06.2012 - 07.2015
Took active participation CRICKET at District level.
08-2010
12th - Science
Marwari College Darbhanga
06.2009 - 07.2011
10th - Math, Hindi, Science, Sanskrit, Ssc, English
Jitwari High School
03.2008 - 05.2009
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