ANIT THAKUR
Summary
Energetic Senior Fashion Consultant enthusiastic about working with a wide range of clients to develop unique styles. Versed in principles of style and accessorizing. Ready to bring 6+ years of experience to challenging new role.
Overview
9
9
years of professional experience
Work History
Senior Client Advisor
Reliance Paul & Shark Pvt Ltd.
12.2023 - Current
- Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes, and accessories.
- Interface with customers to identify purchasing needs and direct them to appropriate department, recommend additional products or cost-effective alternatives to enhance service and satisfaction
- Handles cash transactions between customer and retail store
- Performs daily, weekly and monthly audits of cash & inventory
- Designed and managed visually appealing window displays that attracted new customers, resulting in an estimated 10-15% increase of total revenue
- Provided efficient and courteous service to customers
- Collaborated with other stylists to create unique and fashionable looks
- Built strong relationships with customers by providing personalized advice based on their individual needs
- Maintained up-to-date knowledge of fashion trends and seasonal collections
- Managed incoming calls from clients seeking assistance with orders or other requests
- Tracked sales performance metrics to monitor progress against targets set by management
- Advised customers on the best use of products to maximize their benefits
- Coached junior staff members on best practices in sales techniques and closing deals
- Maintained accurate records of all sales activities, including customer contacts, follow-ups, and purchases
Client Advisor
Varun & Nidhika-Luxury Couture
04.2022 - 11.2023
- Developed expertise in all products offered by the company, ensuring comprehensive knowledge for clients.
- Identified opportunities for process optimization within the team, resulting in increased efficiency
- Demonstrated excellent communication skills when dealing with challenging customer situations
- Collaborated closely with colleagues across multiple departments to deliver a seamless customer experience
- Utilized effective problem-solving skills to resolve issues quickly and efficiently
- Advised senior management on changes required to meet customer expectations more effectively
- Assessed client needs, providing appropriate advice and solutions to ensure satisfaction
- Analyzed data from market research surveys to identify trends in customer behavior
- Maintained accurate records of client interactions and transactions using company database system
- Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes, and accessories.
FASHION CONSULTANT
Reliance GAS Lifestyle India Pvt Ltd
05.2018 - 10.2019
- Consistently exceeded monthly sales goals
- Gave personalized attention and provided advanced knowledge of products
- Worked with each client to define his or her individual style for an enhanced visual marketing skills and strategies
- Figured out areas in need of improvement
- Analyzed the long-term consequences of proposed changes and worked accordingly
- Restocked inventory every month and reviewed cash operation data to verify proper replenishment
- Responsible for direct sales, events, and merchandise high-end designer lines
- Networked with the general public regarding the fashion industry
- Educated customers about marketing offers, promotions, and upcoming events
- Clarified doubts of customers about products, store, return, and exchange policies
- Motivated team members for working
- Answered all calls and ensured outstanding customer service with excellent product knowledge
SALES ASSOCIATE
Puma Sports India Pvt Ltd
02.2016 - 08.2017
- Consistently exceeded monthly sales goals
- Displayed all merchandise & loading and unloading
- Responsible for direct sales, events, and merchandise high-end designer lines
- Networked with the general public regarding the fashion industry
- Educated customers about marketing offers, promotions, and upcoming events
- Clarified doubts of customers about products, store, return, and exchange policies
Education
Bachelor of Science - HOTEL MANAGEMENT
Bahra University
Shimla, India07.2015
COMMERCE - undefined
Kendriya Vidyalaya
03.2012
Skills
- Retail Operations
- Conflict Resolution
- Planogram Changes
- Point of Sale Systems (POS)
- Excellent Communication
- Achieve Sales Goals
- Customer Service Excellence
- Client Rapport-Building
- Client Meetings
- Luxury Retail
- Client retention strategies
- Customer engagement
Timeline
Senior Client Advisor
Reliance Paul & Shark Pvt Ltd.
12.2023 - Current
Client Advisor
Varun & Nidhika-Luxury Couture
04.2022 - 11.2023
FASHION CONSULTANT
Reliance GAS Lifestyle India Pvt Ltd
05.2018 - 10.2019
SALES ASSOCIATE
Puma Sports India Pvt Ltd
02.2016 - 08.2017
COMMERCE - undefined
Kendriya Vidyalaya
Bachelor of Science - HOTEL MANAGEMENT
Bahra University
Similar Profiles
SADHNA SINGHSADHNA SINGH
Store Manager at Reliance Retail (SATYA PAUL)Store Manager at Reliance Retail (SATYA PAUL)
SADHNA SINGHSADHNA SINGH
Store Manager at Reliance Retail (SATYA PAUL)Store Manager at Reliance Retail (SATYA PAUL)
Navjot GillNavjot Gill
Rack Installer at Iron Shark Constructions Pvt. LtdRack Installer at Iron Shark Constructions Pvt. Ltd