Anita Das

Cuttack

Summary

Logical Analyst polished in maintaining system processes, conducting requirement analysis, and defining configuration specifications. Reputable and hardworking professional with 5 years of hands-on experience, developing and providing in-depth analysis of customer service offerings and performance metrics. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

Certification

Work History

Billing System Analyst

Adinath Agency

CUTTACK

04.2024 - 07.2024

Performed data analysis and wrote reports to identify trends in customer feedback.
Processed cash, credit, and check payments accurately and efficiently.
Assisted customers with product selection and answered any questions they had.
Greeted customers in a friendly and professional manner.
Organized the checkout area to ensure all items were stocked properly.
Provided excellent customer service by listening to customer needs and addressing them appropriately.
Balanced the daily cash register transactions with accuracy and attention to detail.
Ensured that all safety protocols were followed at all times during shift.
Followed company policies regarding payment methods, discounts, refunds.
Performed opening and closing duties such as counting money, balancing registers.
Generated reports on sales performance, inventory levels, customer feedback.
Processed customer purchases and returns via cash and credit card.

Education

Bachelor of Arts - Education Administration

Kashmir University

08-2016

Skills

Data extraction
Way Billing
E-invoicing
Billing Updates
Cash Entry
Bank Entry

Requirements Gathering
Customer Support
Upselling strategies
Purchase Recommendations
Merchandising expertise
Cash Handling Accuracy