Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
ANITA DSOUZA

ANITA DSOUZA

Navelim

Summary

Productive Employee with proven track record of Successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Branch Operation Manager

Kotak Mahindra Bank LTD.
Goa
10.2022 - Current
  • As a Cash Custodian, efficient in handling Cash transaction and non Cash transaction
  • Focused on Team training and staff development process related
  • Demonstrated Consistent hard work and dedication to achieve results and improve operations
  • Prepared timely and accurate financial reporting
  • Thrived in fast paced environment with energy and enthusiasm
  • Supervised Work of Cashier to deliver work on Schedule

Authoriser

HDFC BANK LTD.
Goa
12.2019 - 10.2022
  • Managing client Bank accounts right from sourcing to closure of accounts
  • Recommending and explaining bank services and product benefits to client as per their requirements
  • Performing administrative duties like preparing reports on timely basis
  • Processed Cash receipts and payments with meticulous precision, minimizing banking discrepancies
  • Recorded daily operations, highlighting incidents and identifying trends for ongoing business improvements

Process Analyst

Tata Consultancy Services
Mumbai
01.2013 - 03.2015
  • Conducted Due Diligence on Customers, Obtaining various records to demonstrate suitability for loan applications
  • Performed diligent horizon scanning, minimizing future financial risk and seeking growth opportunities
  • Researched and investigated loan application lists to prevent loaners defaulting on repayment

Assistant Manager

KOTAK MAHINDRA BANK LTD.
Mumbai
09.2011 - 08.2012
  • Handles High- volume inbound Calls to address and resolve customer queries
  • Provided information on after- sales services for comprehensive support
  • Gave out information and advice about available product options to cater client needs

Education

Master of Commerce - Accounting

Mumbai University
Mumbai
01.2013

Bachelor of Commerce - Accounting

Mumbai University
Mumbai
01.2010

H.S.C -

Ismail Yusuf College
Mumbai
01.2004

S.S.C -

Vasant Vinayak Dewoolkar High School
Mumbai
01.2002

Skills

  • People Oriented
  • Multi-tasking
  • Excellent work ethic
  • Process improvement

Certification

  • IRDA
  • NISM

Languages

  • English
  • Hindi
  • Marathi
  • Konkani

Timeline

Branch Operation Manager

Kotak Mahindra Bank LTD.
10.2022 - Current

Authoriser

HDFC BANK LTD.
12.2019 - 10.2022

Process Analyst

Tata Consultancy Services
01.2013 - 03.2015

Assistant Manager

KOTAK MAHINDRA BANK LTD.
09.2011 - 08.2012
  • IRDA
  • NISM

Master of Commerce - Accounting

Mumbai University

Bachelor of Commerce - Accounting

Mumbai University

H.S.C -

Ismail Yusuf College

S.S.C -

Vasant Vinayak Dewoolkar High School
ANITA DSOUZA