Productive Employee with proven track record of Successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Branch Operation Manager
Kotak Mahindra Bank LTD.
Goa
10.2022 - Current
As a Cash Custodian, efficient in handling Cash transaction and non Cash transaction
Focused on Team training and staff development process related
Demonstrated Consistent hard work and dedication to achieve results and improve operations
Prepared timely and accurate financial reporting
Thrived in fast paced environment with energy and enthusiasm
Supervised Work of Cashier to deliver work on Schedule
Authoriser
HDFC BANK LTD.
Goa
12.2019 - 10.2022
Managing client Bank accounts right from sourcing to closure of accounts
Recommending and explaining bank services and product benefits to client as per their requirements
Performing administrative duties like preparing reports on timely basis
Processed Cash receipts and payments with meticulous precision, minimizing banking discrepancies
Recorded daily operations, highlighting incidents and identifying trends for ongoing business improvements
Process Analyst
Tata Consultancy Services
Mumbai
01.2013 - 03.2015
Conducted Due Diligence on Customers, Obtaining various records to demonstrate suitability for loan applications
Performed diligent horizon scanning, minimizing future financial risk and seeking growth opportunities
Researched and investigated loan application lists to prevent loaners defaulting on repayment
Assistant Manager
KOTAK MAHINDRA BANK LTD.
Mumbai
09.2011 - 08.2012
Handles High- volume inbound Calls to address and resolve customer queries
Provided information on after- sales services for comprehensive support
Gave out information and advice about available product options to cater client needs