Anita Jaggi

• Leading and managing IT projects from planning till closure
• Managing delivery portfolio of 40+ FTEs including development and QA teams.
• Managing stakeholders and building strong relationship with clients, internal business units and third-party vendors
• Driving cost-saving & operational efficiency optimizations through automation & various technological advancements by working with relevant teams
• Managing resourcing for complete portfolio catering to Germany region of client IT applications
• Driving continuous improvements in the team while advocating for best engineering practices and tools; Fostering a collaborative culture within the team
• Managing changes, issues, and risks via risk register & doing governance calls
• Managing the project plan and team activities, facilitating communication upward to the management level and across all streams (e.g., Development, Quality Assurance, DevOps)
• Doing checkpoint calls regularly with Stakeholders to ensure seamless running & maintenance of BAU projects and successful new projects kickoff

• Managing delivery teams for applications catering to Germany Speaking Countries (GSC)
• Project Planning, monitoring, and managing deliveries of various IT projects catering to GSC regions
• As a servant leader, assisting the agile teams in the moderation of scrum ceremonies as per the business requirements
• Building & maintaining productive relationship with stakeholders globally
• Implementing agile process across development projects and ensuring all scrum ceremonies are conducted timely
• Liaising with the project teams and ensuring quality & timely deliveries
• Managing Automation COE team catering to automation and load testing requirements of various projects
• Coaching scrum teams and automation COE teams to foster culture of self-managed teams
• Involved in various org-level initiatives towards CSR activities and Diversity Equality & Inclusion (DE&I) focus area.
• Developed and maintained strong relationships with clients, team members, and other stakeholders to foster a collaborative working environment.

• Managing delivery teams for both web development and digital marketing functions
• Doing business development, sending proposals, and on boarded many clients
• Planning, monitoring, and managing multiple projects
• Building & maintaining productive relationship with clients
• Liaising with the project teams and other stakeholders
• Managing issues and risks
• Determining budget and timeline for business service delivery
• Preparing the content strategy for various brands
• Extensive experience in conceptualizing result-driven online promotion strategies
• Conducted webinars on digital marketing & content marketing practices
• Automated marketing KPI reporting using Google sheets which saved roughly 10 hours of manual work each week
• Monitoring and controlling expenses.

Scrum Master:

• Transformation from Waterfall to Agile in legacy project using waterfall approach.
• Facilitating scrum ceremonies (sprint planning, retrospectives, and daily stand-up, etc.).
• Led sprint reviews, daily scrums, and planning meetings to realize full team engagement.
• Empowered teams to self-organize and grow cross-functionality.
• Track and communicate team velocity and sprint/release progress.
• Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.

QA & Release Manager:

• Worked in various projects and regulatory programs handling software testing and release management responsibilities.
• Responsible for an end-to-end release implementation as a global release owner.
• Front-to-back test planning and preparation of testing schedules based on project timelines.
• Preparing the test strategy and other test artefacts
• Worked closely with development and business team to understand requirements and Business flows
• Giving demos to the business users on the workflows
• Maintaining & executing QTP test scripts and sharing reports
• Managing QA teams of varied sizes depending upon the projects.

• Worked in various projects and managing the testing activities required for the project
• Extensive onshore/ onsite experience for functional testing & UAT activities
• Responsible for Test Planning and Test Estimation for the assigned project
• Manual testing of functional changes/new functionality on each release of the application
• Writing test scripts in Silk Test and QTP in various projects
• Execute the test plans rigorously & analyze the failures to find out the bugs as part of regression testing
• Responsible for Sanity Testing, Functional Testing, Integration Testing, Database Testing, System Testing
• Bug reporting & tracking through Quality Centre/Rational Tools