Anita Lama
P.R.O Office Incharge
Siliguri
Summary
Adept Office Manager with a proven track record at Dr. Batra's Homeopathy Clinic, excelling in organizational skills and customer relations. Mastered administrative support by streamlining operations, enhancing client satisfaction, and maintaining utmost confidentiality. Expert in office administration and staff management, significantly improving office efficiency and service quality.
Overview
3
3
years of professional experience
4
4
Languages
Work History
Office Manager
Dr. Batra's Homeopathy Clinic
06.2017 - 08.2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained computer and physical filing systems.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Updated reports, managed accounts, and generated reports for company database.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Managed office operations while scheduling appointments for department managers.
Education
Bachelor of Arts - English Literature
IGNOU
Siliguri, India 04.2001 -
Skills
Customer Service
Administrative Support
Office Management
Data Entry
Organizational Skills
Office Administration
Staff Management
Customer Relations
Timeline
Office Manager
Dr. Batra's Homeopathy Clinic
06.2017 - 08.2020
Bachelor of Arts - English Literature
IGNOU
04.2001 -
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