Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anita Maamta

Team Leader Operation
Shimla

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

9
9
years of professional experience

Work History

Team Leader (ICICI Pru)

31 Parallel IT And BPO Solutions Pvt Ltd
07.2020 - Current

ICICI Prudential is a leading life insurance company in India. The role and responsibilities of a Team Leader at ICICI Prudential generally includes:-

Quality Analyst (MakeMyTrip Booking Recon)

31 Parallel IT And BPO Solution Pvt Ltd
07.2019 - 03.2020

Quality Analyst (QA) responsible for booking reconfirmation at MakeMyTrip, role and responsibilities includes:-

Sr. Associate (MakeMyTrip Booking Reconfirmation)

31 Parallel IT And BPO Solution Pvt Ltd
03.2016 - 07.2019

In MakeMyTrip's Booking Reconfirmation department, role and responsibilities include:

Centre Head

Arnav Satvik Vidyamandir Coaching Institute
03.2015 - 02.2016

1) Over All Management

2) Academic Oversight

3) Student Management

4) Administration Duties

5) Community Engagement

6) Performance Monitoring and Reporting:




Education

Bachelor of Arts - Arts

HP University
Summerhill
04.2001 -

No Degree - Higher Secondary (10+2)

HP Board of School Education
Shimla
04.2001 -

Skills

Complaint resolution

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Timeline

Team Leader (ICICI Pru)

31 Parallel IT And BPO Solutions Pvt Ltd
07.2020 - Current

Quality Analyst (MakeMyTrip Booking Recon)

31 Parallel IT And BPO Solution Pvt Ltd
07.2019 - 03.2020

Sr. Associate (MakeMyTrip Booking Reconfirmation)

31 Parallel IT And BPO Solution Pvt Ltd
03.2016 - 07.2019

Centre Head

Arnav Satvik Vidyamandir Coaching Institute
03.2015 - 02.2016

Bachelor of Arts - Arts

HP University
04.2001 -

No Degree - Higher Secondary (10+2)

HP Board of School Education
04.2001 -
Anita MaamtaTeam Leader Operation