Playing Cricket
Tayasar Khan
Team Leader Talent Aquisition
New Delhi
Summary
I am seeking a competitive and challenging environment where I can serve your organization and establish an enjoyable career for myself.
Collaborative, passionate, motivating leader in soft skills, who had been officially commended by colleagues for ingenuity and a high degree of professionalism. Talent recruitment and acquisition professional with experience developing and executing recruiting plans within both agency and in-house settings. Manage all phases of full-cycle recruiting, from initial sourcing and screening through offer negotiations, placement and onboarding
Overview
2025
2025
years of professional experience
2
2
Languages
Work History
Team Leader - Talent Aquisition
British Telecom
01.2022 - Current
- Leading hiring for Corporate Functions Business Services in Gurgaon. Hiring for Volume and support roles across businesses between Kolkata and Gurugram, Handle 3 major business’s Openreach, BT Business & Consumer
- Excellent stakeholder management skills by working closely with Senior Business leaders to develop a strategic
staffing plan to meet the hiring requirements of their specific divisions/departments. - Act as an Advisor to the Business keeping them updated about the current market trends which helps Business
to plan their hiring needs more effectively. - Developing and implementing various sourcing strategies including Employee Referral Program, Direct
sourcing, Career board posting, networking sites and external vendors to ensure optimal source mix. - Managing Internal Mobility through Internal Job Postings (IJPs) and Redeployments ensuring adequate
opportunities are given to employees to grow within the Organization - Preparing and presenting weekly, monthly reports, dashboards to the Leadership team. Ensuring that relevant
data is captured on Offer Acceptance rate, drop out ratio, Average time to select, Average time to join, hiring
channel mix, etc. - Conducting HR interviews with the candidates to ascertain their competencies, skills, aspirations,
compensation & cultural fitment. Post offer acceptance serving as first point of contact for all enquiries (C&B,
HR policies, Travel, accommodation, etc), regular joining follow-up. - Building vendor relationships, monitoring and reporting periodically on vendor performance through business
matrices to effectively improve candidate conversion ratios & overall quality of vendor service to the business - Ensuring compliance to all the recruitment processes while meeting the Hiring numbers month on month
Recruiter – Staffing Specialist
British Telecom
9 2018 - 12.2022
- Screening candidates extensively on their communication and stability and make sure that they meet our prospects
- I have always nurtured the potential of my candidates and tried to justify what has been asked
- Briefing all the aspirants on job profile and company policies so that they have a clear picture of what is required and can deliver accordingly
- I have always tried to maintain cordial relation with my candidates so that they feel confident while giving interviews and utilize the opportunity given in best possible manner
- Through my screening & briefing, I have made sure that the maximum I contribute to any batch or process has to be above average
- Tried my best to not to deliver Red Flag cases or training failures
- I have played a vital role in uplifting the performance of a quiescent Vendor like Shining Star and made my focus, which is Convergys and eminence hiring as their focus
- Maintained friendly relations with the Vendor so that they perform well and raise best results
- Seeing my hard work & dedication, I got an opportunity of travelling to a different site and doing Vendor hiring for them
- I have actively participated in Campus hiring for different universities at different locations
- Stood up on my manager’s expectation by delivering good numbers
- I make sure that I keep all my data updated on time and available whenever required
- I make sure that I do not lose my focus and work hard every day in every possible manner to get what was asked, in fact not to just meet the expectation but exceed it
- SPOC for CCT batches
- I am responsible for following up with the new hires and make sure that the batch runs successfully
- I always try to promote employee referral so that as an organization, our dependency on Vendors go less and we focus on Direct Hiring Zone
Recruiter – Staffing Specialist
Convergys India Pvt Ltd
06.2017 - 09.2018
Customer Service Representative (CSR)
Convergys India Pvt Ltd
10.2014 - 06.2017
Customer Service Representative (CSR)
Genpact
3 2013 - 9 2014
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
- Acted professionally and patiently when addressing negative customer feedback
- Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly
- Met or exceeded service and quality standards every review period
- Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment
- Referred unresolved customer grievances to designated departments for further investigation
Education
Bachelors of Commerce -
New Delhi Institute of Management
New Delhi High School - undefined
South Delhi Public School
Skills
Team Supervision
Teamwork and collaboration
Work planning
Team motivation
Work Planning and Prioritization
Client support
Overseeing daily activities
Onboarding and orientation
Professionalism
Task prioritization
Professional Efficiencies
- Team building
- Customer relations
- Flexible thinker
- Responsible and reliable
- Adapting expertise with the changing environment
- Excellent interpersonal skills
- Superior verbal and written communication skills
Personal Information
- Father's Name: Mr. Ayoub Khan
- Mother's Name: Mrs. Tabassum Khan
- Date of Birth: 09/27/91
- Nationality: Indian
- Marital Status: Single
Accomplishments
Done multiple transition for different campaign supporting BT, EE & Plusnet areas
Awarded as the best team by IMG Chair in 2023
Met diversity hiring target of 50% year on year
Interests
Listening to Music
Timeline
Team Leader - Talent Aquisition
British Telecom
01.2022 - Current
Recruiter – Staffing Specialist
Convergys India Pvt Ltd
06.2017 - 09.2018
Customer Service Representative (CSR)
Convergys India Pvt Ltd
10.2014 - 06.2017
High School - undefined
South Delhi Public School
Recruiter – Staffing Specialist
British Telecom
9 2018 - 12.2022
Customer Service Representative (CSR)
Genpact
3 2013 - 9 2014
Bachelors of Commerce -
New Delhi Institute of Management
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