Anita Wallen
Louisville
Summary
Results-oriented professional with extensive experience at Dollar General, specializing in employee training and quality control. Demonstrated expertise in fostering positive team dynamics and enhancing overall performance. Proficient in inventory management and dedicated to maintaining workplace safety, consistently achieving operational goals while upholding high service standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Team Member
GXO Logistics
Lebanon
09.2024 - 03.2025
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to achieve daily goals.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Maintained positive working relationship with fellow staff and management.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Rotated through series of different stations based on team needs.
- Looked for ways to go above and beyond job requirements.
- Worked hard to learn required tasks quickly to maximize performance.
Team Member
CEVA Logistics Inc.
Indianapolis
10.2023 - 09.2024
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to achieve daily goals.
- Participated in training sessions for new employees when needed.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Maintained positive working relationship with fellow staff and management.
- Rotated through series of different stations based on team needs.
- Looked for ways to go above and beyond job requirements.
- Participated in team meetings to discuss strategies for improvement.
- Worked hard to learn required tasks quickly to maximize performance.
- Built and maintained working relationships with peers and upper management.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Quality Control Inspector
Neovia Logistics
Indianapolis
06.2023 - 10.2023
- Communicated effectively with management regarding progress toward meeting quality objectives.
- Ensured that all products met customer requirements prior to shipment.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Adhered to safety protocols to minimize equipment damage and avoid injuries.
- Marked materials with grade or acceptance status.
- Compared product and materials colors, shapes, textures and grades with predetermined templates.
- Reviewed customer complaints and identified potential sources of quality issues.
- Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
Patrol Officer
Signal 88
Indianapolis
01.2023 - 06.2023
- Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
- Engaged with community members to build trust and foster a safe environment.
- Assisted with investigations by providing information gathered from patrols.
- Investigated suspicious activities and persons, documenting findings accurately.
- Compiled detailed reports on daily activities, incidents, and investigations.
- Prepared detailed reports of all incidents observed or investigated during shift.
- Maintained patrol vehicle, ensuring proper fuel levels, oil changes, and cleanliness.
Security Officer
Protection Plus Solutions
Indianapolis
07.2022 - 12.2022
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Maintained high levels of alertness throughout shifts.
- Guarded restricted areas to prevent unauthorized entry.
- Reported safety hazards for remediation response.
- Provided escorts for visitors as needed throughout the facility.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Provided friendly and professional assistance to employees, visitors and customers.
- Confirmed visitor identification prior to granting entry into the building.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Team Member
GT Industries
North Vernon
05.2021 - 06.2022
- Drove team success by quickly completing assigned tasks.
- Maintained a clean and organized work area throughout shift.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Collaborated with team members to achieve daily goals.
- Participated in training sessions for new employees when needed.
- Documented all activities related to maintenance and repair of robotic welders.
- Analyzed welding processes and identified areas of improvement in the production process.
- Monitored robots during production runs to detect any problems or errors in the system.
- Reported non-conforming materials to management and worked with supervisors to correct production issues.
- Ensured that all safety protocols were followed while operating the robotic welder.
Team Member
Martinrea
North Vernon
05.2019 - 04.2021
- Adjusted machine components, machine tensions and machine pressure according to size and processing angle of product.
- Followed quality control protocols and set aside samples for analysis.
- Reported any issues with machinery or processes to supervisor immediately.
- Performed preventative maintenance activities such as lubricating moving parts on machinery when necessary.
- Conducted regular inspections of equipment for signs of wear or damage.
- Performed daily equipment maintenance, cleaning and restocking tasks for the Filler area.
- Utilized equipment according to guidelines to complete daily tasks.
- Removed finished products from machines and separated rejected items based on standard grading qualifications.
Shift Manager
Dollar General
Martinsville
03.2017 - 05.2019
- Provided coaching and guidance to team members when necessary to improve performance.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Managed daily cash intake by counting out registers and tabulating profits.
- Reinforced rules to promote superior employee performance.
- Trained new employees on company policies, procedures, and job responsibilities.
- Prepared detailed incident reports following any incidents that occurred during shifts.
- Taught staff upselling techniques to meet revenue targets.
- Enforced safety standards throughout the store including proper use of equipment.
- Identified needs of customers promptly and efficiently.
- Performed regular price checks to ensure accuracy in pricing throughout the store.
- Ensured compliance with food safety regulations and quality standards.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Inspected work areas regularly for cleanliness and organization standards.
- Resolved conflicts between staff members in a professional manner.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Responded quickly and effectively to emergency situations as they arose.
- Coached employees on interactions with customers to drive exceptional service.
Education
Associate of Science - Accounting
Everest College
Orlando, FL04-2012
Skills
- Inventory management
- Quality control
- Equipment maintenance
- Employee training
- Safety compliance
- Supply restocking
- Effective communication
- Time management
- Problem solving
- Customer service
- Positive relationships
- Adaptability
- Attention to detail
- Willingness to learn
- Following instructions
- Collaboration and teamwork
- Workplace safety
- Computer skills
- Clear communication
- Quality assurance
- Problem-solving
- Conflict resolution
- Flexible schedule
- Safety
- Money handling
- Dependability and reliability
- Verbal and written communication
- Teamwork and collaboration
- Team building
- Shipping and receiving
Affiliations
- I like to read
- I like camping
- Spending time with family is important to me
Certification
- Associate of Science in Accounting
- Associate of Science in Medical Billing and Coding
Timeline
Team Member
GXO Logistics
09.2024 - 03.2025
Team Member
CEVA Logistics Inc.
10.2023 - 09.2024
Quality Control Inspector
Neovia Logistics
06.2023 - 10.2023
Patrol Officer
Signal 88
01.2023 - 06.2023
Security Officer
Protection Plus Solutions
07.2022 - 12.2022
Team Member
GT Industries
05.2021 - 06.2022
Team Member
Martinrea
05.2019 - 04.2021
Shift Manager
Dollar General
03.2017 - 05.2019
Associate of Science - Accounting
Everest College