Anitha Kuppusamy
Chennai
Summary
Experienced Data Analyst with a decade of proficiency in data-driven environments. Specializes in SQL, Power BI, and predictive modeling to generate actionable insights and enhance operational efficiency. Demonstrated success in automating reporting processes and improving key performance indicators. Recognized for analytical skills and effective communication with stakeholders.
Overview
11
11
years of professional experience
Work History
Data Analyst
Tata Communications and Transformation Services (TCTSL)
Chennai
03.2023 - Current
- Provided data-driven solutions to support decision making.
- Analyzed large datasets to identify trends, patterns and correlations for business insights.
- Leveraged SQL queries to extract, transform and load data into databases.
- Assisted with efforts to track, evaluate and report on impact of programs using multiple data sources.
Service Delivery Manager
Tata Communications and Transformation Services (TCTSL)
Chennai
05.2019 - 02.2023
- Update change approval matrix with common changes and respond to the requester in case of any queries related to approvals.
- Prepare and share daily shift handover report to the service delivery which contains QA rejection, emergency, business critical (expedited) missed SLA, list of changes with coordinating groups that are going to expired in next 24 hours.
Network Tx Design Engineer
Nokia Solutions & Networks on Behalf of Innominds software pvt ltd
Chennai
06.2016 - 05.2019
- Prepared designs for end-to-end transmission requirements, including optical, capacity, and microwave components.
- Planned layer 3 routers for optimized IP/MPLS deployment.
- Designed backhaul migration to Rainbow fiber under Transmission Capacity management.
System Admin
SS Technologies
Tiruchy
08.2014 - 04.2016
- Collaborate with IT support teams to resolve escalated issues and ensure system uptime above 99.9%.
- Monitor system performance, availability, and security.
Education
Bachelor of Engineering - Electrical & Electronics Engineering
Dr.Mahalingam College of Engineering & Technology
05.2014
Skills
- Power BI
- SQL
- DAX
- Power Query
- Excel
Timeline
Data Analyst
Tata Communications and Transformation Services (TCTSL)
03.2023 - Current
Service Delivery Manager
Tata Communications and Transformation Services (TCTSL)
05.2019 - 02.2023
Network Tx Design Engineer
Nokia Solutions & Networks on Behalf of Innominds software pvt ltd
06.2016 - 05.2019
System Admin
SS Technologies
08.2014 - 04.2016
Bachelor of Engineering - Electrical & Electronics Engineering
Dr.Mahalingam College of Engineering & Technology
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