Anitha Shetty
Bangalore
Summary
Dedicated professional with expertise in client relationship management, adaptability, and problem-solving. Proven track record of enhancing client satisfaction and retention through effective communication and engagement strategies.
Overview
5
5
years of professional experience
Work History
Client Relationship Manager
Boomaa Consultants
Bangalore
06.2025 - Current
- Managed client inquiries and provided timely support to enhance satisfaction.
- Developed strong relationships with clients through regular communication and follow-ups.
- Coordinated meetings between clients and consulting teams to ensure alignment on projects.
Customer Service Representative
Greet Technologies
Bangalore
06.2021 - 08.2023
- Assisted customers with inquiries regarding products and services.
- Resolved customer complaints through effective communication and problem-solving.
- Provided product information and recommendations to customers proactively.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Bachelor of Commerce - Commerce
Goodwill Christian Degree College For Women
Bangalore04-2012
Skills
- Client relationship management
- Client retention strategies
- Client engagement techniques
- Problem solving
- Issue resolution
- Team collaboration
- Adaptability
- Time management
- Business development planning
Languages
English
Advanced (C1)
C1
kannada
Native
Native
Telugu
Proficient (C2)
C2
Tamil
Upper Intermediate (B2)
B2
Declaration
I Certify that the information provided in the resume is true and accurate to the best of my knowledge.
Timeline
Client Relationship Manager
Boomaa Consultants
06.2025 - Current
Customer Service Representative
Greet Technologies
06.2021 - 08.2023
Bachelor of Commerce - Commerce
Goodwill Christian Degree College For Women