Anitha Rani Ramdoss
Summary
Strategic and adaptable leader with 20 years of experience in quality assurance. Helped clients implement sustainable testing models by adding automation, accelerators, AI tools yielding improved productivity, ROI and keep them in trend.
Strongly believe that team work & continuous learning is directly proportional to customer satisfaction.
Overview
19
19
years of professional experience
Work History
Head Of Quality Assurance
Intellias
09.2022 - 10.2024
- Managed testing services and pre-sales for over 20 clients spanning across retail, banking, health care, automotive and learning & development reporting to CTO.
- Created and managed budget guidelines, profit margin, forecast, deviations, optimization for around $30 M.
- Lead a team of over 230 testers spanning across India, UK and Europe.
- Leveraged CoE teams to conduct test ninjas, accelerators, competency matrix based on tech stack
- Evaluate and approve testing strategic roadmaps, review architecture solutions, evaluate tool selections, enforce DEVOPS pipeline for CI/CT model
- Assured consistent quality of production by implementing and enforcing automation, AI tools, documentations, data guidelines
- Scheduled and chaired quality review meetings with clients to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Created training plans by involving training partners to upskill teams to work on agents, AI test tools, low code/no code tools ensuring future readiness.
Director Of Quality Assurance
Global Health Care
09.2020 - 08.2022
- Set up a testing vertical for healthcare products testing and build a 75 members team reporting to CTO.
- Authored standard test documentation for internal use by QA personnel, setting guidelines for review activities and tracking defects.
- Tracked quality issues with doctors and hospitals and used the data for overall quality improvement.
- Wrote test automation architecture baselines for UI, mobile, API, Al/ML, DB, security testing
- Created curated skill competency matrix for testers based on development tech stack
- Introduced self healing, predictive analysis techniques to testers to ensure high product quality
Senior Test Manager
Cognizant
01.2017 - 08.2020
- Designed test strategy for large scale digital transformation, data migration , product implementation, infrastructure separation programs for retail and banking customers.
- Wrote and implemented road map for testing CoE, automation, upskill users
- Managed about 150 members team at offshore for about 3 different clients
- Chair quality assurance meetings with C suite executives and record gaps and device improvement plans
- Actively participate in pre-sales alongside BD teams.
Test Manger/Lead
Cognizant
09.2009 - 12.2016
- Worked for over 7 years in US for major health care customers as test lead/manager/architect
- Wrote and implemented test strategy for legacy modernization, data migration, Trizetto, QNXT, Qblue products testing, TCoE set up, claims engine optimization, claims audit remediation.
- Identify and derive plans to automate claims, membership, providers, audits workflow
- Coordinated with off-site staff to verify correct use of test procedures and confirm accurate reporting.
Test Engineer
Cognizant Technologies Solutions
09.2006 - 09.2009
- Managed 5 to 10 members team and worked on healthcare and insurance testing projects.
- Created comprehensive test plans, test scripts, and use cases to support testing objectives.
- Reviewed, evaluated, and identified requirements for testability.
- Tracked test reports and failures determined by root cause data trends.
- Created detailed reports on testing learnings and improvement plans.
Developer
UST Global
05.2005 - 09.2006
- Updated old code bases to modern development standards, improving functionality using SOA architecture framework for claims and membership modules
- Over 50 called modules were coded and build was created for processing claims and membership
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
Education
Bachelor of Engineering - Electronics And Communications Engineering
P S R Engineering College
Sivakasi06-2004
Skills
- Test design/strategy, Automation Roadmap, TCoE, Managed Services Model, DevSecOps
- Digital transformation, Data migration, Product Implementation, Audit and Remediation, Infrastructure separation
- Frameworks - Selenium, Cypress, Cucumber, Webdriver IO, Appium, TestNG, JUnit, Soap UI, Postman, REST
- Multi browser/device - Browser stack, AWS farms, Sauce Labs
- Test cases & Defects - JIRA, Bugzilla, Test Rail, Test Complete, Zephyr
- CI/CD - GIT, Jenkins, Bamboo, TeamCity, Maven, AWS code pipeline
- LCNC - Tosca, Katalon studio, functionize (AI)
- Demarcative/Coaching leader, strategic thinker, identify risk, team worker, customer satisfaction, process improvement
Timeline
Head Of Quality Assurance
Intellias
09.2022 - 10.2024
Director Of Quality Assurance
Global Health Care
09.2020 - 08.2022
Senior Test Manager
Cognizant
01.2017 - 08.2020
Test Manger/Lead
Cognizant
09.2009 - 12.2016
Test Engineer
Cognizant Technologies Solutions
09.2006 - 09.2009
Developer
UST Global
05.2005 - 09.2006
Bachelor of Engineering - Electronics And Communications Engineering
P S R Engineering College
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