A'niya Mitchell
Las Vegas,NV
Summary
Patient-focused Behavioral Health Technician offers strong background in psychiatric care. Excels in record-keeping, time management and patient observation. Delivers top-notch care to patients with mental or emotional disturbances. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help team achieve company goals. Delivered exceptional patient support in community-based treatment facility and contributed to many patients' status improvements. Superb communications skills and compassionate nature enabled positive outcomes in challenging environment. Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using AHLTA, CHCS, and MHS Genesis scheduling system to manage over 250 patients weekly. Organized and accurate in managing patient flow. Diligent program support professional well-versed in evaluating behavioral and physical needs of multiple clients. Documenting daily activities and special incidents while effectively managing client needs, assisting with treatment coordination and supporting program operations. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Microsoft 365. Efficient Medical Administrative Assistant skilled in tackling administrative and patient-oriented tasks in fast-paced environments. Versed in supporting high-volume administrative operations and fostering continuous satisfaction
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assembly Line Production Worker
Honda Manufacturing Of Alabama
- Boxed, labeled, and transported items to support assembly operations.
- Assisted with training new employees, sharing expertise and best practices for assembly line work.
- Operated finishing tool to prepare products for inspections and packaging.
- Assisted quality assurance by inspecting items and removing defective parts.
- Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team.
- Completed durable assemblies and subassemblies with hand and power tools.
- Adhered to strict safety protocols, minimizing workplace accidents and injuries during the assembly process.
- Followed protocols to enhance protection and maintain safe work environment.
- Contributed to overall team success by meeting daily production targets consistently.
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Enhanced production efficiency by assembling products quickly and accurately on the assembly line.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
Production Worker
Masterbrand Cabinets
- Inspected products and machines to maintain quality and efficiency.
- Maintained organized work area by cleaning and removing hazards.
- Collaborated with other departments to optimize production workflows.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Streamlined communication between shifts regarding any outstanding tasks or concerns that needed attention which led to improved inter-shift collaboration.
- Met production targets and tight deadlines by collaborating closely with team members.
- Followed safety procedures and guidelines to maintain safe working environments.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Assembled products according to changing daily work orders and specific customer needs.
- Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Assembly Line Production Worker
IAC Automotive
- Assisted with training new employees, sharing expertise and best practices for assembly line work.
- Boxed, labeled, and transported items to support assembly operations.
- Facilitated collaboration between production and other departments.
- Operated finishing tool to prepare products for inspections and packaging.
- Assisted quality assurance by inspecting items and removing defective parts.
- Monitored production processes to identify and address potential issues.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Maximized output by working efficiently under pressure during periods of high demand or tight deadlines.
- Adjusted equipment to meet different productivity levels.
- Completed durable assemblies and subassemblies with hand and power tools.
- Adhered to strict safety protocols, minimizing workplace accidents and injuries during the assembly process.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Utilized safety devices and procedures to protect personnel and equipment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
Assistant Pricing Coordinator
Dorsey's Supermarket
- Developed a deep understanding of company products, enabling the creation of competitive pricing structures that maximized profitability.
- Collaborated with cross-functional teams to implement new product launch initiatives, ensuring accurate pricing information was communicated effectively throughout the organization.
- Coordinated with design and media teams to develop high-quality creative assets.
- Streamlined communication, collaborating closely with sales and marketing teams to ensure pricing alignment across all channels.
- Supported management in making informed decisions regarding pricing changes through thorough reporting and analysis.
- Created and managed social media campaigns to increase brand engagement.
- Boosted customer satisfaction levels by monitoring feedback and adjusting pricing structures accordingly.
- Ensured accuracy in data entry by meticulously maintaining product databases and updating prices regularly.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Provided exceptional customer service, addressing inquiries related to pricing issues promptly and accurately while maintaining a professional demeanor.
- Learned and applied knowledge of customer workflow, preferences and SOPs to meet customer expectations.
- Understood and utilized available tools and resources.
- Developed a keen eye for detail, ensuring all pricing documentation was accurate, complete, and free of errors or inconsistencies.
- Continually maintained and improved company's reputation and positive image in markets served.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Gained strong leadership skills by managing projects from start to finish.
- Developed and maintained courteous and effective working relationships.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Drive-Thru Cashier
Burger King
- Developed strong communication skills while interacting with diverse clientele daily.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Recognized for excellent customer interactions due to ability to quickly assess individual needs while maintaining a positive attitude even under stressful conditions.
- Followed food safety and sanitation guidelines at all times.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Performed cash, card and check transactions to complete customer purchases.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Consistently met or exceeded performance goals set by management in regard to speed of service metrics while maintaining an unwavering focus on quality control measures in food preparation tasks performed as needed during busy periods or staff shortages.
- Operated point-of-sale system efficiently, effectively managing transaction records for accurate financial reporting purposes.
- Assisted in training new drive-thru staff members, ensuring proper procedures were followed consistently.
- Learned duties for various positions and provided backup at key times.
Production Worker
Bridgewater Interiors
- Supported inventory management efforts through accurate tracking of materials used during assembly tasks.
- Managed inventory of parts and components.
- Kept work areas clean by removing trash and debris and organizing tools in preparation for next shift.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Continuously checked products for quality assurance according to strict guidelines.
- Boxed, labeled, and transported items to support assembly operations.
- Adjusted equipment to meet different productivity levels.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Strengthened communication among team members for better collaboration, problem-solving, and increased efficiency levels.
- Completed durable assemblies and subassemblies with hand and power tools.
- Generated and maintained accurate production records.
Behavioral Health Technician
U.S. Air Force Active Duty
07.2019 - Current
- Assisted in development of therapeutic activities for patients.
- Provided therapeutic activities to assist with patient development.
- Treated clients and families with respect and dignity.
- Assessed patient progress and reported changes to supervising physician.
- Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
- Participated in ongoing professional development opportunities, staying current with industry best practices and emerging trends for the delivery of effective mental health services.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Developed individualized treatment plans for patients in collaboration with mental health professionals.
- Demonstrated proficiency in utilizing electronic health record systems for efficient data entry and retrieval purposes related to clinical documentation requirements within the field of behavioral health.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Counseled and mentored clients on substance use and life choices.
- Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with both patients and their families alike.
- Performed client intake procedures according to internal standards for new admissions.
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
- Communicated with clients to assess mental health needs and develop individualized treatment plans.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Contributed to continuous quality improvement initiatives within the facility, enhancing overall service delivery and patient satisfaction levels.
- Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
- Maintained patient records, documenting changes in patient condition.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
- Utilized creative problem-solving abilities to address complex patient needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Coordinated with external community resources as necessary, ensuring seamless transitions for patients requiring additional support services upon discharge from the facility.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
Education
Some College (No Degree) - General Studies
Gadsden State Community College
Anniston, ALHigh School Diploma -
Oxford High School
Oxford, AL05.2018
Skills
- Process Compliance
- Dependable and Responsible
- Team Leadership and Coordination
- Production background
- Manufacturing Experience
- Power and hand tools
- Heavy machinery safety
- Crisis Management
- Client Relationship Development
- Behavior treatment plans
- Active Listening
- HIPAA Requirements
- Coordinating Care
- Group Therapy
- Rapport Building
- Decision-Making
- Clinical Documentation
- Documentation skills
- Vitals monitoring
- Critical Thinking
- Social Skills Development
- Treatment Planning
- Behavioral support
- Therapeutic Treatment
- Case Management
- Behavior Observation
- Medical Records Maintenance
- Patient Counseling
- Basic Life Support Course (BLS)
- Intake Assessment
- Care Coordination
- Performance Evaluations
- Strategic Planning
- Microsoft Office
- Microsoft Excel proficiency
- Collaboration and Teamwork
- Team Recruiting and Hiring
- Insurance Verification
- Patient Database Maintenance
- Patient Relations
- Computer Proficiency
- EMR / EHR
- Documentation
- Electronic Record-keeping
- Medical Terminology
- Office Administration
- Outpatient Care
- Administrative Support
Certification
- [Area of certification] Training - [Timeframe]
- [Area of expertise] License - [Timeframe]
Timeline
Behavioral Health Technician
U.S. Air Force Active Duty
07.2019 - Current
Assembly Line Production Worker
Honda Manufacturing Of Alabama
Production Worker
Masterbrand Cabinets
Assembly Line Production Worker
IAC Automotive
Assistant Pricing Coordinator
Dorsey's Supermarket
Drive-Thru Cashier
Burger King
Production Worker
Bridgewater Interiors
Some College (No Degree) - General Studies
Gadsden State Community College
High School Diploma -
Oxford High School
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