ANJAL KRISHNA
Kannur
Summary
Professional with strong background in travel coordination, and customer service. Adept at managing schedules, booking accommodations, and handling travel documentation efficiently. Known for excellent teamwork and adaptability to changing needs. Skilled in communication, problem-solving, and maintaining high standards to deliver exceptional results.
Overview
6
6
years of professional experience
15
15
years of post-secondary education
Work History
Travel Assistant
Dnata
08.2022 - Current
- Enhanced customer satisfaction by providing personalized travel itineraries and recommendations.
- Delivered exceptional service with prompt issue resolution, ensuring positive customer experiences.
- Implemented new organizational systems that increased productivity and streamlined workflow within the team.
- Collaborated with team members to create memorable travel packages tailored to clients'' preferences.
- Fielded inquiries via email, telephone and web chat about travel services.
On Job Trainee
Club Mahindra Arookutty
12.2020 - 04.2021
- I have completed my On Job Training in the Front Office Department as a Front Office Associate
- Gained good experience as I was given the opportunity to handle the shift alone after completion of the first month's training
Industrial Exposure Trainee
The Renai Kochi
12.2018 - 06.2019
- Learned the functions of different departments of the hotel and hierarchies of the departments during the IE training period
- Attended many large scale events as part of the Food & Beverage departments
Education
Bachelor of Hotel Management -
Garden City University
07.2017 - 06.2021
Plus Two - undefined
Govt. Higher Secondary School
Koothuparamba, Kannur 06.2015 - 03.2017
SSLC - undefined
Rani Jai Higher Secondary School
Koothuparamba, Kannur 06.2005 - 03.2015
Skills
- Sabre
- Amadeus
- MS Office
- Computer Knowledge
- Excel
Personal Information
- Date of Birth: 04/21/99
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Special Interests
- Senior Travel Executive
- Senior Travel Consultant
- Travel Executive
Timeline
Travel Assistant
Dnata
08.2022 - Current
On Job Trainee
Club Mahindra Arookutty
12.2020 - 04.2021
Industrial Exposure Trainee
The Renai Kochi
12.2018 - 06.2019
Bachelor of Hotel Management -
Garden City University
07.2017 - 06.2021
Plus Two - undefined
Govt. Higher Secondary School
06.2015 - 03.2017
SSLC - undefined
Rani Jai Higher Secondary School
06.2005 - 03.2015
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