Analyst
• Managed the reservation process, ensuring seamless booking experiences while adhering to internal policies and standards.
• Conducted comprehensive KYC (Know Your Customer) checks for individual and corporate clients to ensure compliance with regulatory requirements.
• Performed due diligence reviews to identify and mitigate potential risks associated with customer onboarding and ongoing monitoring.
• Ensured adherence to compliance policies by maintaining accurate documentation and updating client information in line with regulatory standards.
• Monitored and resolved queries through the internal mailbox, addressing client concerns and ensuring timely follow-ups.
• Prepared and submitted daily compliance and operational reports, providing insights on KYC activities and reservations.
• Maintained and organized client data for audit readiness and regulatory reviews.
• Collaborated with internal teams to address discrepancies in compliance documentation and improve operational workflows.
