Anjali

Experienced with anti-money laundering regulations and investigative techniques. Utilizes robust analytical capabilities to detect and prevent financial crimes. Knowledge of compliance requirements and regulatory frameworks ensures thorough and accurate risk assessments.

• KYC Analyst, BHARTI AIRTEL LTD. (QUESS CORP), New Delhi, New Delhi, 12/01/22, Present, Conducted thorough Customer Due Diligence (CDD) in accordance with regulatory standards., Verified client account details, including name, account number and signature., Performed KYC document review for customers, ensuring accuracy and compliance., Rectified discrepancies in documentation through scheduled KYC calls, following guidelines., Maintained detailed records of KYC activities and information for existing clients., Assisted customers in opening accounts through video KYC process., Verified all documents submitted by customers during account-opening process., Fostered quality relationships with customers throughout the video KYC process., Ensured quality communication and customer service in line with company policies., Conducted background verification on individual as part of the KYC process., Managed and maintained a systematic Google Sheet for resolved cases., Efficiently processed 85-100 cases daily, adhering to specified timeframes., Adhered to client-specific rules and instructions to approve, reject, or escalate alerts.
• KYC Analyst, Bharti Airtel ltd. (V5 Global), New Delhi, New Delhi, 08/01/17, 03/01/22, Conducted thorough Customer Due Diligence (CDD) in accordance with regulatory standards., Verified client account details, including name, account number and signature., Performed KYC document review for customers, ensuring accuracy and compliance., Rectified discrepancies in documentation through scheduled KYC calls, following guidelines., Maintained detailed records of KYC activities and information for existing clients., Assisted customers in opening accounts through video KYC process., Verified all documents submitted by customers during account-opening process., Fostered quality relationships with customers throughout the video KYC process., Ensured quality communication and customer service in line with company policies., Conducted background verification on individual as part of the KYC process., Managed and maintained a systematic Google Sheet for resolved cases., Efficiently processed 85-100 cases daily, adhering to specified timeframes., Adhered to client-specific rules and instructions to approve, reject, or escalate alerts.
• Retail Customer Service Representative, VODAFONE INDIA LTD., New Delhi, New Delhi, 05/01/15, 05/01/17, Verified client account details, including name, account number and signature., Performed KYC document review for customers, ensuring accuracy and compliance., Conducted background verification on individual as part of the KYC process., Efficiently processed 85-100 cases daily, adhering to specified timeframes., Adhered to client-specific rules and instructions to approve, reject, or escalate alerts.
• Front Desk Receptionist, Usha Fabrics Pvt Ltd., Gurgaon, Haryana, 10/01/14, 04/01/15
• Customer Relationship Manager, Das Infratech Pvt Ltd, New Delhi, New Delhi, 10/01/12, 07/01/13