Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ANJALI BALAN

Monipally Kottayam

Summary

Detail-oriented Data Entry Operator with two years of experience in the auto consultancy sector, recognized for accuracy and efficiency in data management. Also excelled as a Front Office Executive, enhancing customer service and operational productivity. Core competencies include data accuracy, client relations, and office administration, with a recent role as a Sales Executive further broadening skill set. Eager to contribute expertise in a dynamic environment that fosters organizational growth.

Overview

3
3
years of professional experience

Work History

Sales Executive

EVM SKODA
Ettumanoor Kottayam
02.2023 - 06.2023
  • Listened to customer needs to identify and recommend best products and services.
  • Used cold calling and networking to sell products and services.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Resolved customer complaints in a timely manner while providing excellent customer service.
  • Presented product demonstrations at trade shows, conferences, and other events.
  • Reviewed and analyzed sales performance against plans to determine effectiveness.
  • Produced sales documents, finalized deals and filed records.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Data Entry Clerk /Front Desk Receptionist

MARZ AUTO CONSULTANCY
KOCHI
03.2020 - 04.2022
  • Managed front office duties at an auto consultancy, ensuring efficient client interactions from 2020 to 2022
  • Collected and organized information for entry, prioritizing entries to increase efficiency.
  • Performed data entry from paper documents, emails, and other sources into computer systems.

Education

Bachelor of Arts - Economics

ST.JOSEPH COLLAGE
THOPPUMPADY KOCHI
03-2019

Skills

  • Customer needs assessments
  • Customer relationship management
  • Informed Decision Processes
  • Relationship building
  • Customer service
  • Filing and data archiving
  • Document processing
  • Professional and mature
  • Reception duties
  • Typing speed
  • Excellent communication skills
  • Numerical data entry
  • Office administration
  • Microsoft Excel certified
  • Mail handling
  • Typing accuracy

Languages

Malayalam
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Tamil
Proficient (C2)
C2

Timeline

Sales Executive

EVM SKODA
02.2023 - 06.2023

Data Entry Clerk /Front Desk Receptionist

MARZ AUTO CONSULTANCY
03.2020 - 04.2022

Bachelor of Arts - Economics

ST.JOSEPH COLLAGE

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ANJALI BALAN