Anjali Gupta
Vadodara
Summary
Results-driven banking professional with a solid background of seven years as an Assistant within the banking sector. Proficient in providing exceptional customer service, processing transactions accurately and efficiently, and maintaining strict adherence to banking regulations and policies. Skilled in collaborating with team members to achieve branch goals while consistently delivering a superior client experience and having strong knowledge of FINACLE Software. Adept at multitasking in a fast-paced environment, with a proven track record of problem-solving and attention to detail. Seeking to leverage comprehensive expertise to contribute positively to a dynamic banking team
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant
Madhya Pradesh Gramin Bank
08.2015 - Current
- Efficiently handle customer inquiries, providing accurate information on various banking products and services, resulting in a high satisfaction rate and improved customer retention
- Proficiently verify customer documents, ensuring compliance with regulatory requirements and internal policies, contributing to a streamlined account opening process
- Successfully process loan applications, meticulously reviewing financial documents and conducting credit checks to assess eligibility, leading to a significant increase in loan approvals
- Conduct thorough account maintenance tasks, including updating customer information and processing transactions accurately, ensuring data integrity and compliance with banking standards
- Experience in utilizing Power BI for data analysis and report preparation, contributing to informed decision-making and strategic planning within the bank
- Effectively managed cash transactions, including deposits, withdrawals, services, and best practices
Education
M.Tech( Electronics/Telecommunication) -
Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV), Bhopal
01.2017
B.E.( Electronics/Telecommunication ) -
Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV), Bhopal
01.2013
Skills
- Customer Service
- Banking Operations
- Loan Processing
- Finacle
- MS Office
- Power BI
Languages
Hindi
English
Personal Information
- Total Experience: 7 Years 6 Months
- Title: Experienced Banking Assistant | 7 Years of Excellence
- Date of Birth: 10/13/91
- Gender: Female
- Marital Status: Married
Certification
Junior Associate of the Indian Institute of the Bankers (JAIIB) in 2019
Timeline
Assistant
Madhya Pradesh Gramin Bank
08.2015 - Current
M.Tech( Electronics/Telecommunication) -
Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV), Bhopal
B.E.( Electronics/Telecommunication ) -
Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV), Bhopal
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