Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Languages
Timeline
Generic
Anjali Gupta

Anjali Gupta

Summary

Dynamic Business Development Manager with a proven track record at Shapes Products Pvt Ltd, excelling in market analysis and relationship building. Successfully drove sales growth by securing high-profile clients and enhancing market penetration. Adept at team collaboration and problem-solving, consistently achieving sales targets through strategic planning and effective communication.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Business Development Manager (Second Tenure)

Shapes products pvt ltd
Delhi
2025.04 - 2025.11
  • Rejoined the company to fully manage and drive the sales process from start to finish.
  • Targeted HORECA sector by building direct relationships with premium hotels, hotel dealers, and commercial distributors, enhancing market penetration.
  • Personally managed and conducted business meetings with high-profile clients,traveling out of the city whenever required to secure deals.
  • Managed all inbound customer inquiries, answered their questions, and successfully turned leads into final sales.
  • Handled complete outbound sales by calling new clients, explaining product details, and bringing in new business.
  • Followed up regularly with clients through calls and emails to close deals Hit sales targets.
  • Handled client requirements, shared product catalogs, and gave accurate price quotes to buyers.

Customer Care Specialist /Senior Business Development Manager

Bansal Trading Company
Delhi
2024.04 - 2025.04
  • Managed and processed all inbound client inquiries and handled corresponding customer email communications efficiently.
  • Maintained strong relationship management and communication to ensure seamless support for clients.
  • Identified and managed new product inquiries in chemical and pigment distribution line, enhancing product awareness and client engagement.
  • Coordinated with logistics and warehouse teams to ensure timely delivery of orders, supporting client satisfaction.
  • Overseeing end-to-end order management and processing upon receipt of customer orders.
  • Identified and managed new product inquiries in chemical and pigment distribution line, enhancing product awareness and client engagement.
  • Coordinated with logistics and warehouse teams to ensure timely delivery of orders, supporting client satisfaction.
  • Maintained and updated customer databases and inquiry logs on a daily basis to track open leads.
  • Assisted senior management by providing price quotations and product availability details to prospective buyers.

Business Development Manager

Shapes products pvt ltd
Delhi
2023.02 - 2024.10
  • Identified new business opportunities, securing new Dealers and Distributors for the Horeca & Trade Industry.
  • Developed and executed strategic plans to boost sales with existing clients.
  • Managed client relationships and sales through phone and virtual meetings, fostering long-term partnerships.
  • Pursued leads and advanced them through sales cycle to enhance conversion rates.
  • Created tailored quotes and professional proposals for prospective clients.
  • Worked closely with the sales team to align business development goals and coordinate on-site customer meetings.
  • Managed effective communication with export clients via email and calls to ensure seamless coordination and meet business needs.
  • Participated in prestigious industry exhibitions (including CGS, HGH, and IHE) to actively promote company products and generate high-quality leads.
  • Handled Amazon FBA shipments, ensuring smooth logistics and promptly resolving any shipment-related issues.
  • Coordinated with 3rd-party partners regarding promotional posts and videos for social media platforms.
  • Successfully managed OEM and bidding processes, oversaw GeM panel operations,and proficiently handled product uploads to enhance efficiency alongside the GeM office team.
  • Utilized Google Sheets, Google Forms, and FMS sheets to accumulate, track and manage customer data.

Business Development Manager

Apex Systems
Delhi
2021.07 - 2023.01
  • Developed and implemented customer acquisition strategies in coordination with the he Business Head to maximize sales volume and profitability.
  • Managed inbound and outbound lead generation campaigns and structured corporate promotion strategies.
  • Designed and shared customized proposals and quotes to successfully generate new business.
  • Maintained strong, long-term relationships with clients through consistent communication and proactive post-sale service follow-ups.
  • Coordinated closely with the internal sales team to streamline client management and operational processes.
  • Handled order processing with high accuracy and timeliness, proactively resolving logistical delays or client issues.
  • Managed product listings, uploads, and operations on the GeM (Government e-Marketplace) portal.
  • Utilized Google Sheets to maintain organized data tracking for sales pipelines, client outreach, and performance metrics.

Education

B.Com -

IGNOU
Delhi, India
2015.05 - 2018.05

12th -

N.I.O.S
Delhi, India
2014.04 - 2015.04

Skills

  • Market analysis
  • Relationship building
  • Team collaboration
  • Problem-solving skills
  • Time Management
  • MS-Office
  • Communication Skills

Personal Information

  • Title: BUSINESS DEVELOPMENT MANAGER
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Languages

Hindi
First Language
English
Advanced
C1

Timeline

Business Development Manager (Second Tenure)

Shapes products pvt ltd
2025.04 - 2025.11

Customer Care Specialist /Senior Business Development Manager

Bansal Trading Company
2024.04 - 2025.04

Business Development Manager

Shapes products pvt ltd
2023.02 - 2024.10

Business Development Manager

Apex Systems
2021.07 - 2023.01

B.Com -

IGNOU
2015.05 - 2018.05

12th -

N.I.O.S
2014.04 - 2015.04
Anjali Gupta