Anjali Gupta
Summary
Dynamic Business Development Manager with a proven track record at Shapes Products Pvt Ltd, excelling in market analysis and relationship building. Successfully drove sales growth by securing high-profile clients and enhancing market penetration. Adept at team collaboration and problem-solving, consistently achieving sales targets through strategic planning and effective communication.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Business Development Manager (Second Tenure)
Shapes products pvt ltd
Delhi
2025.04 - 2025.11
- Rejoined the company to fully manage and drive the sales process from start to finish.
- Targeted HORECA sector by building direct relationships with premium hotels, hotel dealers, and commercial distributors, enhancing market penetration.
- Personally managed and conducted business meetings with high-profile clients,traveling out of the city whenever required to secure deals.
- Managed all inbound customer inquiries, answered their questions, and successfully turned leads into final sales.
- Handled complete outbound sales by calling new clients, explaining product details, and bringing in new business.
- Followed up regularly with clients through calls and emails to close deals Hit sales targets.
- Handled client requirements, shared product catalogs, and gave accurate price quotes to buyers.
Customer Care Specialist /Senior Business Development Manager
Bansal Trading Company
Delhi
2024.04 - 2025.04
- Managed and processed all inbound client inquiries and handled corresponding customer email communications efficiently.
- Maintained strong relationship management and communication to ensure seamless support for clients.
- Identified and managed new product inquiries in chemical and pigment distribution line, enhancing product awareness and client engagement.
- Coordinated with logistics and warehouse teams to ensure timely delivery of orders, supporting client satisfaction.
- Overseeing end-to-end order management and processing upon receipt of customer orders.
- Identified and managed new product inquiries in chemical and pigment distribution line, enhancing product awareness and client engagement.
- Coordinated with logistics and warehouse teams to ensure timely delivery of orders, supporting client satisfaction.
- Maintained and updated customer databases and inquiry logs on a daily basis to track open leads.
- Assisted senior management by providing price quotations and product availability details to prospective buyers.
Business Development Manager
Shapes products pvt ltd
Delhi
2023.02 - 2024.10
- Identified new business opportunities, securing new Dealers and Distributors for the Horeca & Trade Industry.
- Developed and executed strategic plans to boost sales with existing clients.
- Managed client relationships and sales through phone and virtual meetings, fostering long-term partnerships.
- Pursued leads and advanced them through sales cycle to enhance conversion rates.
- Created tailored quotes and professional proposals for prospective clients.
- Worked closely with the sales team to align business development goals and coordinate on-site customer meetings.
- Managed effective communication with export clients via email and calls to ensure seamless coordination and meet business needs.
- Participated in prestigious industry exhibitions (including CGS, HGH, and IHE) to actively promote company products and generate high-quality leads.
- Handled Amazon FBA shipments, ensuring smooth logistics and promptly resolving any shipment-related issues.
- Coordinated with 3rd-party partners regarding promotional posts and videos for social media platforms.
- Successfully managed OEM and bidding processes, oversaw GeM panel operations,and proficiently handled product uploads to enhance efficiency alongside the GeM office team.
- Utilized Google Sheets, Google Forms, and FMS sheets to accumulate, track and manage customer data.
Business Development Manager
Apex Systems
Delhi
2021.07 - 2023.01
- Developed and implemented customer acquisition strategies in coordination with the he Business Head to maximize sales volume and profitability.
- Managed inbound and outbound lead generation campaigns and structured corporate promotion strategies.
- Designed and shared customized proposals and quotes to successfully generate new business.
- Maintained strong, long-term relationships with clients through consistent communication and proactive post-sale service follow-ups.
- Coordinated closely with the internal sales team to streamline client management and operational processes.
- Handled order processing with high accuracy and timeliness, proactively resolving logistical delays or client issues.
- Managed product listings, uploads, and operations on the GeM (Government e-Marketplace) portal.
- Utilized Google Sheets to maintain organized data tracking for sales pipelines, client outreach, and performance metrics.
Education
B.Com -
IGNOU
Delhi, India 2015.05 - 2018.05
12th -
N.I.O.S
Delhi, India 2014.04 - 2015.04
Skills
- Market analysis
- Relationship building
- Team collaboration
- Problem-solving skills
- Time Management
- MS-Office
- Communication Skills
Personal Information
- Title: BUSINESS DEVELOPMENT MANAGER
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Languages
Hindi
First Language
English
Advanced
C1
Timeline
Business Development Manager (Second Tenure)
Shapes products pvt ltd
2025.04 - 2025.11
Customer Care Specialist /Senior Business Development Manager
Bansal Trading Company
2024.04 - 2025.04
Business Development Manager
Shapes products pvt ltd
2023.02 - 2024.10
Business Development Manager
Apex Systems
2021.07 - 2023.01
B.Com -
IGNOU
2015.05 - 2018.05
12th -
N.I.O.S
2014.04 - 2015.04