Anjali Katiyar
Jaipur
Summary
My strong familiarity with social networking sites and exceptional blogging capabilities will be very helpful in promoting the company's products on the web. Innovative E-Commerce Assistant with experience in managing online retail operations. Strengths lie in optimizing product listings, maintaining customer relationships, and coordinating digital marketing campaigns to drive sales growth. Noted for strategic problem-solving skills and ability to adapt to shifting business needs that have led to improved operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior E-Commerce Executive
Akhil Gems Pvt Ltd.
Jaipur
04.2025 - Current
- Worked on Etsy and Amazon marketplaces.
- Selected and listed products online.
- Managed retail sales through online platforms and communicated with customers via online chat.
- Processed customer orders and coordinated the shipping process.
- Ensured timely order fulfillment and customer satisfaction.
- Analyzed market trends to inform product development and positioning.
- Mentored junior staff, fostering professional growth and teamwork.
- Created new digital marketing campaigns to promote products and services on various ecommerce platforms.
- Maintained up-to-date knowledge about current ecommerce trends and technologies.
E- Commerce Executive
Colored Rocks Trading Pvt. Ltd
Jaipur
08.2020 - 03.2025
- Managed product listings on Etsy, Amazon, and Shopify.
- Selected, uploaded, and maintained product information and inventory.
- Assisted customers through online chat and resolved queries promptly.
- Processed orders, coordinated shipments, and ensured timely delivery.
- Monitored order fulfillment and maintained high customer satisfaction.
- Collaborated with marketing team to create engaging promotional content for online campaigns.
- Created new digital marketing campaigns to promote products and services on various ecommerce platforms.
- Coordinated property listings and maintained accurate data in real estate systems.
- Collaborated with team members to streamline listing workflows and improve efficiency.
Education
SECONDARY -
Rajasthan Board
01-2004
SENIOR SECONDARY -
Rajasthan Board
01-2006
B.A -
Rajasthan University
Jaipur06-2010
M.A - Home Science
Mahatma Jyotirao Phule University
Jaipur09-2012
B.ED -
Rajasthan University
Jaipur09-2014
M.A - Political Science
VMOU
Kota06-2018
Skills
- Inventory management
- Order processing
- Customer relationship management
- Google analytics
- Shipping coordination
- Market research
- Competitor analysis
- Pricing strategy
- Product listing
- Social media management
- Order fulfillment coordination
- E-commerce strategy
- Branding
Languages
- English
- Hindi
Personal Information
- Husband's Name: Mr. Prateek.S.Katiyar
- Date of Birth: 02/09/1989
- Nationality: Indian
Certification
- Employee of the Month
- PGDCA
- RS-CIT
Timeline
Senior E-Commerce Executive
Akhil Gems Pvt Ltd.
04.2025 - Current
E- Commerce Executive
Colored Rocks Trading Pvt. Ltd
08.2020 - 03.2025
SECONDARY -
Rajasthan Board
SENIOR SECONDARY -
Rajasthan Board
B.A -
Rajasthan University
M.A - Home Science
Mahatma Jyotirao Phule University
B.ED -
Rajasthan University
M.A - Political Science
VMOU