Summary
Overview
Work History
Education
Generic
Anjali Kukreti

Anjali Kukreti

Executive Assistant
Faridabad

Summary

Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.

Overview

19
19
years of professional experience
3
3
years of post-secondary education

Work History

Executive Assistant to CTO

Hero Moto Corp Ltd
3 2022 - 4 2024
  • Closely working with CTO's leadership team for various follow ups and execution on different business requirements and upcoming launches
  • Follow up & coordination with various inter-departments for the ease functioning which includes follow up before and after meetings with agendas or next steps which includes MOM tracking
  • Implemented online approval of single source PR
  • Manage R&D Townhall, various closed session between employees & CTO
  • Managed end to end visits for board members, VIP guests
  • Managed the ride & drive activity on the launch day of VIDA (First electric scooter by Hero MotoCorp)
  • Organize team engagement related event/activity
  • Strategy session meetings with CTO's leadership team
  • Streamlined PO approval process, international travel process, cost saving initiatives
  • Streamline international travel
  • Tickets to be booked 30 days in advance
  • Supporting Business Executions, handling Office Management, Administration, Travel & Tour Management, and hotel Booking, Calendar Management, Diary Management & closely coordinating with Top Management & cross departmental functional requirements.
  • Updated and maintained confidential databases and records.

Executive Assistant to MD-MITC

Michelin India
01.2019 - 03.2022
  • Admin (expenses etc)
  • Arrange logistics and calendars of visiting Senior leaders to Pune
  • Approve invoices after due diligence
  • Arrange working and team lunches
  • Arranging invitation letters for employees visiting MITC, Pune
  • Business Trips
  • Calendar Management
  • Engaging with external stakeholders (SAE, ARAI, IITs and so on) for MD's meetings for Michelin Publishing department (RDI) Newsletter quarterly
  • Expense Management of the Team
  • Recheck and approving on behalf of MD
  • Newcomers On Boarding
  • All help related to Admin thing
  • New Joining Formalities, checklist
  • Orientation
  • Part of On boarding process optimization team
  • Budget Follow Up
  • Working with Finance controller to define travel process
  • Presenting Travel Budget (Forecast, Actual Vs
  • Budget)
  • Team Meetings (Department Quarterly Meeting, Monthly Staff Meeting, Brownbag lunch - internal/ external)
  • Preparation of the Agenda
  • Animation of the Meeting
  • Managing Reward and Recognition Certificates for the Team
  • Network with EAs in other regions
  • Additional activities to grow in own department
  • Exchanges to develop more knowledge about the role
  • Working on shared objective with Group's assistants on inter-culturality
  • Purchase Request from the Team
  • Admin (Purchase of Stocks - laptop, screen, etc)
  • CSR related (I'm also a committee member)
  • Technical (purchase of testing tires, testing of competitor tires, etc.)
  • Training for the team
  • Organization of Other items
  • Organising Annual Flagship Events
  • Workshops on Annual survey results.

Executive Assistant to MD

Walter Tools India Pvt Ltd
07.2018 - 09.2018
  • Coordinate, attend, take minutes and follow up on action points
  • Diary management, booking meetings, organising travel and preparing travel itineraries
  • Ensure all correspondence and relevant materials are produced in a timely and accurate manner
  • Prepare power point presentations for MD
  • Responsibilities given to me: Circulate organisation announcement as and when required
  • Employee engagement activities
  • On boarding formalities for new employees
  • Responsible for all admin related activities including asset management, facility, cafeteria
  • Registering customer events, arranging required paper work for visa and travel arrangement for customers.

Assistant Manager

JCB India Ltd
06.2016 - 06.2018
  • Arrangements of meetings weekly, monthly, half yearly & taking minutes of meetings
  • Calendar Management & Travel Management
  • Coordination with the HR teams across locations
  • Maintains Compliance tracker and ensure timely submission
  • Organizing and Maintaining files and records of HOD's
  • Prepare itinerary for visitors
  • Timely submission of weekly HR report to MD office
  • To keep track of weekly schedule, leaves of first line reportees
  • Responsibilities taken by me: Recruitment
  • Arrange travel logistics for senior level candidates with Admin & UK team
  • Coordinate with consultants & internal teams for scheduling interviews
  • Ensure timely approval on Cost Walk-in from MD office & group HR
  • Maintain consultant tracker and settling invoices
  • Process improvement idea on Cost Walk-in portal for better reporting
  • Learning and Development
  • Actively involved with L&D head in implementing HRIS project across pan India
  • Be the single point of contact for India Headquarter and Field employees for training
  • Preparation of training plan for employees based on their training needs as per KRA
  • Coordinate training events for central L&D programs, including venue booking, catering, participant tracking, joining instructions, preparation of materials, evaluation process and pre-work/post - work
  • Handling employee engagement activities, birthday celebrations, team activity to keep the employee motivated
  • Lead the 5S methodology on clean desk policy for India Headquarter
  • Provide administrative support to L&D head and ensure all records are accurate
  • Responsible for arranging trainings for Executive Assistants
  • Successfully coordinated training for Sales team on Customer Centricity and Cultural Diversity for GM - AVP level
  • Other Activities
  • Actively involved in APEX committee and internal investigation team
  • Arrange weekly team lunches with MD
  • Backup support of MD and CFO office.

Executive Support to Sales Heads

Sopra Steria Group
11.2005 - 06.2016
  • Calendar Management
  • Travel Management
  • Visitors Management
  • Sales Operation and Reporting
  • Diligent about details of each sales opportunity and to highlight any discrepancies on internal tool for internal controls
  • Ensure timesheet management of sales team for payroll
  • Apr'11 from Dec'13 as Team Leader
  • Operations Management
  • Achieve established KPIs for response time, backlog management and ageing of work
  • Handle weekly forums with the client around operational performance
  • Monitor, measure and report on operational issues and developing action plans to achieve timely results
  • Plan and direct the team to achieve targets and performance standards for volume tat, quality, compliance and regulatory adherence
  • Record employee attendance, personal and vacation time and produce relevant reports
  • Reviewing of forecast, planning of resources including hiring, training and ramp up
  • Reviewing client feedback and responding to escalations within timelines
  • People Management
  • Coaching the team on focus areas and mentoring the weak links
  • Arrange trainings on monthly basis to enhance their skills
  • Manage a team of 36 FTEs working on complex outbound customer contacts
  • Monthly and Annual performance review and appraisals
  • Processes Handled
  • Billing Exceptions
  • Overdue Bills Management
  • Property Management Services
  • Returned Bill Management
  • Achievements
  • Awarded with the Star Performer for the year 2008
  • Conceptualized and implemented ideas bringing in instant improvements
  • Recognized as the best Acting Team Leader for the year 2009 and 2010
  • Successfully transitioned a 15 FTE process from UK to Noida.

Customer Care Executive

Intouch Solutions Ltd
11.2004 - 11.2005

Education

Bachelor of Commerce -

DELHI UNIVERSITY
Delhi, India
06.2002 - 06.2005

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