ANJALI KUMARI SINHA
Delhi
Summary
Highly skilled Tools and Automation Engineer with extensive experience in configuring and managing complex IT environments. Proficient in a wide range of tools, including OPManager, PRTG, Firewall analyzer, and Nagios. Strong development background in Python, Django, HTML and CSS, with contributions to AI and front-end development projects with the cutting edge Automation techniques. Committed to delivering efficient and reliable IT solutions.
Overview
2
2
years of professional experience
Work History
Tools and Automation Engineer
Quess Corp Limited
09.2024 - Current
- Administered ServiceDesk Plus Cloud, configuring ITSM modules including Change Management, SLA, Asset Management, and Incident Management to streamline service operations.
- Deployed and configured OpManager for proactive network monitoring, onboarding devices with threshold policies and custom alert settings.
Associate Engineer
Quess Corp Limited
11.2023 - 08.2024
- Supported hardware (laptops, desktops, printers) and software.
- Installed and troubleshot Amos, Navitaire, ITRIX.
- Coordinated with Dell, Lenovo for hardware issues.
- Managed user access via ServiceNow.
- Ensured security with antivirus and BitLocker.
Education
B.Sc. - Information Technology
Sachchidanand Sinha College
Bihar01.2022
Intermediate -
Kishori Sinha Mahila College
Bihar01.2018
Matriculation -
Sun Beam Public School
Bihar01.2016
Skills
- Programming & Scripting:
Python (data analysis, scripting, automation), PowerShell (system automation, task scheduling) - Databases:
SQL (complex queries, joins, subqueries, stored procedures), MongoDB (NoSQL database design, CRUD operations) - Data Analysis & Manipulation:
Pandas (data cleaning, transformation, aggregation), NumPy, Excel (advanced formulas, pivot tables)
- Web Technologies:
HTML, CSS (responsive design, semantic structure) - Tools & Platforms:
Git & GitHub (version control), Jupyter Notebook, VS Code, Postman (API testing) - Soft Skills:
Strong problem-solving ability, quick learner, effective communicator, team collaboration
Additional Information
Personal Projects
Dodge the Blocks – Pygame Project
- Designed and implemented a 2D arcade-style game in Python (700+ LOC) using Pygame, featuring player-controlled mechanics, real-time collision detection, score tracking, and dynamic difficulty scaling; completed within 10 days as a solo project
Desktop Assistant
- Created a real-time voice assistant using Python that listens to user commands, speaks responses, and automates desktop actions such as browsing and time queries. Integrated speech recognition and TTS libraries for natural interaction. Designed for extensibility with potential integration of APIs like OpenAI for smarter conversations.
Timeline
Tools and Automation Engineer
Quess Corp Limited
09.2024 - Current
Associate Engineer
Quess Corp Limited
11.2023 - 08.2024
B.Sc. - Information Technology
Sachchidanand Sinha College
Intermediate -
Kishori Sinha Mahila College
Matriculation -
Sun Beam Public School
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