Open To Work
ANJALI M. S
Kollam
Summary
A motivated and committed professional with diverse experience in civil engineering design, CAD training, customer service, and site supervision. Adept at teaching CAD applications, managing construction sites, and maintaining excellent client relations through tele-calling and support roles. Known for strong communication, multi-tasking, and the ability to adapt to a variety of working environments with professionalism and dedication.
Overview
17
17
years of professional experience
8009
8009
years of post-secondary education
Work History
CAD Trainer
CADD Centre
Bangalore
05.2014 - 03.2021
- Trained students and professionals in AutoCAD, 3D's Max, and Revit
- Conducted exams and certified course completions
- Provided counseling and course guidance to students
- Prepared lesson plans and individualized training schedules
- Supported job placement services for trainees.
Site Supervisor
Evershine Constructions
Anchal
01.2010 - 08.2013
- Supervised residential/commercial construction activities
- Ensured work compliance with engineering drawings and standards
- Coordinated with contractors, vendors, and workers
- Reported daily site status to project managers
- Maintained safety protocols and quality control.
CAD Trainer (Civil 2D & 3D)
Techno Software
Trivandrum
09.2008 - 12.2012
- Organized immunization drives and public health screenings.
- Conducted home visits and health awareness campaigns.
- Supported patients with chronic conditions in home settings.
- Engaged local community groups and schools for outreach.
- Delivered care plans to vulnerable populations and documented follow-ups.
- SIDCO, under Govt
Customer Relationship Officer
First Source Solutions Ltd
Coimbatore
04.2006 - 06.2008
- Handled incoming and outgoing customer calls
- Responded to inquiries and product-related issues
- Maintained high customer satisfaction through effective service
- Assisted in process improvement for better call handling
- Trained new hires in customer engagement procedures.
Tele Caller
HTMT Global Solutions Ltd
Nungambakkam, Chennai
08.2004 - 01.2006
- Answered customer calls and addressed queries and complaints
- Logged issues and provided problem-solving solutions
- Maintained customer database and call records
- Ensured prompt responses and resolution to service concerns
- Delivered excellent customer satisfaction through proactive communication.
Education
Bachelor of Theology (B.Th.) -
India Bible College
Kumbanad, ThiruvallaNCVT Draughtsman Civil Certificate -
Guru Deva ITI
KilimanoorPre-Degree - Commerce
Kerala University
SSLC -
Govt. HSS
KilimanoorSkills
- AutoCAD
- 3DS Max
- Revit Architecture
- Photoshop
- CorelDRAW
- PageMaker
- Civil Site Supervision
- CAD Training & Technical Instruction
- Customer Relationship Management
- MS Office Proficiency
Personal Information
Nationality: Indian
References
Available upon request
Other Relevant Certifications
- IELTS, 5.5
- Software Proficiency, Windows OS, MS Office, AutoCAD 2012, 3D's Max, Revit Suite, Adobe Photoshop, CorelDRAW, PageMaker
Professional Registration
- Actively participated in college sports and choir programs
- Involved in church counseling and community singing activities
Languages
English
Advanced
C1
Tamil
Elementary
A2
Hindi
Beginner
A1
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkLocation Preference
On-SiteSalary Range
₹45000/yr - ₹200000/yrTimeline
CAD Trainer
CADD Centre
05.2014 - 03.2021
Site Supervisor
Evershine Constructions
01.2010 - 08.2013
CAD Trainer (Civil 2D & 3D)
Techno Software
09.2008 - 12.2012
Customer Relationship Officer
First Source Solutions Ltd
04.2006 - 06.2008
Tele Caller
HTMT Global Solutions Ltd
08.2004 - 01.2006
Bachelor of Theology (B.Th.) -
India Bible College
NCVT Draughtsman Civil Certificate -
Guru Deva ITI
Pre-Degree - Commerce
Kerala University
SSLC -
Govt. HSS