
PROFESSIONAL SUMMARYaccordance with regulatory standards. Verified client account details, including name, account number and signature. Performed KYC document review for customers, ensuring accuracy and compliance. Rectified discrepancies in documentation through scheduled KYC calls, following guidelines. Maintained detailed records of KYC activities and information for existing clients. Assisted customers in opening accounts through video KYC process. Verified all documents submitted by customers during account-opening process. Fostered quality relationships with customers throughout the video KYC process. Ensured quality communication and customer service in line with company policies. Conducted background verification on individual as part of the KYC process. Managed and maintained a systematic Google Sheet for resolved cases. Efficiently processed 85-100 cases daily, adhering to specified timeframes. Adhered to client-specific rules and instructions to approve, reject, or escalate alerts.
Risk Assessment and Management
Compliance and Regulatory Knowledge
Customer Due Diligence (CDD)
AML (Anti-Money Laundering) Procedures
KYC Documentation and Verification
Data Analysis and Screening
Transaction Monitoring
Reporting and Escalation Procedures
Financial Crime Prevention
Regulatory Reporting
Identity Verification
Enhanced Due Diligence (EDD)