Anjali Roshan

• Assist Event Managers with on-site events.
• Working As a Freelancer Event Coordinator in Hospitality & Event Company
• I worked on Various Events Like corporate, social, leisure, and cultural events & Wedding Coordinator
• Ensure successful event coordination activities by monitoring events, maintaining close contact with clients and staff to ensure successful service levels are achieved.
• Meet with client groups to plan and organize assigned Events
• Prepare cost estimate and monitor final billing
• Maintain event related reports, information, and files
• Understand customer preferences and requirements, including schedules, costs, and payment plans.
• Plan and assemble event packages, excursions, and day trips.
• Make reservations for travel, hotels, flights, rental cars, special events, and honeymoons.
• Provide clients with necessary documentation, such as authorization forms, flight tickets.
• Banquet Inventory planning and labor control.
• Quickly make alternative booking arrangements if changes occur before or during the trip.
• Handle event services in regard to electrical, shipping & receiving, and utility needs for events.
• Maintain a professional image
• Serves as manager on duty as required
• Assist in marketing Events & Promotion Actives
• End-to-end client management
• Provide hands on support to the operational team as required
• Deal with Vendors
• Keep accurate and easily accessible records of rentals, including relevant customer information.
• Establishing relationships with venues and vendors
• Inspect and select sites
• Research and design special events programs
• Manage Event Logistics

Assignments Last 3 years

Verification & Background Check -Placement

• Conduct phone interviews and internet-based research to complete and verify employment, education and Professional License information as reported by Client applicants.
• Organize assigned work to be completed in priority order, within an assigned time frame.
• Ensure client guidelines are followed
• Communicate with individuals via telephone to complete assigned employment, education and reference verification's.
• Maintain strict quality standards.
• Contributes to the team effort by accomplishing related results as needed.

Insurance Verification

• Reviewed medical records to ensure accuracy of required information needed for pre-authorization requests.
• Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
• Maintained accurate documentation on all pre-authorization requests, denials and appeals.
• Analyzed complex health plan contracts to determine benefit coverage levels for services rendered.
• Evaluated policies and procedures related to Insurance Verification activities.
• Conducted regular audits of patient accounts for accuracy of demographic data.
• Examined claims, records and procedures to grant approval of coverage.
• Answered telephones and directed calls to appropriate medical or administrative staff.
• Communicated with patients with compassion while keeping medical information private.

Loan Verification

• Analyzed borrower's financial information to determine eligibility for loan applications.
• Reviewed credit reports to ensure that the applicant met the minimum requirements of the lender.
• Verified loan documents for accuracy and completeness, ensuring compliance with applicable federal regulations.
• Conducted detailed research on mortgage loans and provided accurate advice based on findings.
• Maintained records of all loan verification activities in an organized manner.
• Provided guidance and training to new employees on proper procedures for verifying loans.
• Informed customers of loan application requirements and deadlines.

Assignments - Pre Matrimonial Investigation

• Gathered, analyzed and evaluated evidence from various sources including documents, surveillance footage, and databases.
• Performed background checks on individuals involved in investigations.
• know about the daily routine, habits, social circle, and your potential partner’s image in society.
• Social and financial status of the family: In India, it is believed that marriage is not just between the Groom and the Bride. It is also between two families. Investigation helps you to know the total sum of assets and debts on the family. You need to be sure that the family you are tying up with is in no debt.
• Past Relationship:
• Any physical illness which was not shared by Other party
• Bad Habits: No one would tell you before marriage if he/she is addicted to any drug or alcohol as it would cause a bad impression but discovery of such truth after marriage may distress you. Revealing such truth is much before marriage.

Post matrimonial investigation Assignments

• Divorce Case - I worked on more than 30 cases Divorce cases and Extramarital Affairs
• Employment Status
• Child custody issues
• Bigamy / Polygamy
• Missing Person Investigation
• Surveillance

Corporate Investigation

• Delivered maximum levels of accuracy when conducting stationary and mobile surveillance on investigatory individuals.
• Sting and Undercover Operation
• Business Competitor Investigation
• Company Employee Verification
• Labor Cases Investigation

• Provided technical assistance to customers through phone, email and chat support.
• Troubleshot customer inquiries related to software and hardware issues.
• Resolved escalated customer service issues in a timely manner.
• Monitored customer feedback to ensure high levels of satisfaction.
• Served as first point of contact for incoming technical service calls and emails.
• Analyzed customer complaints and initiated appropriate corrective actions.

• Attended board meetings and reviewed meeting agendas.
• Provided strategic guidance and oversight to the Board of Directors.
• Conducted research on industry trends, competitive analysis, customer feedback. to inform decision-making processes.
• Conducted regular meetings with department heads to review progress on strategic initiatives.
• Coordinated resources across departments to maximize productivity levels.

• Attended board meetings, participated in discussions, and voted on important matters.
• Conducted surveillance on individuals suspected of criminal activity.
• Developed investigative strategies based on case information.
• Investigated cases involving missing persons, fraud, infidelity and other crimes.
• Compiled detailed written reports of investigation findings for clients.
• Provided security services at special events or locations as needed.
• Monitored GPS tracking devices used in investigations.
• Managed confidential information obtained during investigations.
• Researched public records.
• Gathered proof of activities through video recordings, photographs and statements.
• Videotaped suspect's daily activities.
• Went undercover in disguises to gather additional evidence.
• Gathered evidence through interviews, research and observation.

• Prepared presentations summarizing findings from various tests or experiments conducted during the course of a project.
• Trained personnel on proper use of tools, equipment, materials, and software used for quality assurance purposes.
• Monitored completed work and provided feedback to improve team member performance.
• Contributed to business growth by confirming customer satisfaction with service and quality.
• Conducted root cause analysis to investigate the source of problems in production process.
• Reviewed and analyzed customer feedback to identify areas of improvement in product quality.
• Maintained quality assurance procedure documentation.

• Answered customer inquiries and provided accurate information regarding products and services.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Resolved complex problems by working with other departments to provide solutions that meet customer needs.
• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
• Educated customers on special pricing opportunities and company offerings.
• Escalated customer concerns, issues and requirements to supervisors for immediate rectification.