Anjali Sharma
Ahmedabad
Summary
Determined Center Head with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.
Overview
4
4
years of professional experience
Work History
Center-manager
BRDS
05.2022 - Current
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Adaptable Center Manager who applies outstanding communications skills while motivating staff and meeting client goals.
- Increased employee productivity by providing comprehensive training programs and fostering a supportive work environment.
- Mentored and contributed to sales in the designated zone.
- Managed work and performance of more than [8] employees.
- Reported issues to higher management with great detail.
Business Development Executive
Extramarks Education Pvt Ltd
09.2021 - 04.2022
- B2C : Advise student and parents for their learning needs through structures counseling sessions fix appointments and conducting the session .
- Stayed current on company offerings and industry trends.
- Collaborated with sales and marketing departments to support client acquisition.
- Performed monthly sales forecasting & competitive analysis to determine key strategic focus.
- Create the need for smart learning and advise student parent to buy subscription
Business Development Executive
Vedantu Online Education
07.2020 - 08.2021
- Outbound calling to leads.
- Was responsible for mentoring and sales in my designated zone.
- Assist the students in developing study plans to help them reach their academic goals .
- Demonstrated a commitment to culture sensitivity when working with student of diverse backgrounds
Telesales Executive
IIMT Studies
11.2019 - 06.2020
- calling the given data by the teams .
- Arranged the session for them and conduction the meetings .
- Set up appointments with interested customers according to schedule availability.
- Create the demo session in gulf country like kuwait , bahrain , dubai ,.
- Increased average call duration by refining scripts for better engagement with potential customers.
Education
MBA - Marketing
L.J College
Ahmedabad 05.2019
BBA - Marketing
Government BBA College
Ahmedabad 05.2017
High School Diploma -
Pooja Vidhyalaya
Ahmedabad 04.2014
GED -
Pragati School
Ahmedabad, India04.2012
Skills
- Staff Development
- Effective leader
- Staff hiring
- Training Coordination
- Performance Improvement
- Staff Leadership
- Marketing Strategies
- Sales proficiency
- Team Supervision
- ms office
- ms excel
- sap ( sd hana )
Websites
cooking , swimming ,travelling
my hobbies is cooking , swimming & travelling .
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Gujarati
Bilingual or Proficient (C2)
Timeline
Center-manager
BRDS
05.2022 - Current
Business Development Executive
Extramarks Education Pvt Ltd
09.2021 - 04.2022
Business Development Executive
Vedantu Online Education
07.2020 - 08.2021
Telesales Executive
IIMT Studies
11.2019 - 06.2020
MBA - Marketing
L.J College
BBA - Marketing
Government BBA College
High School Diploma -
Pooja Vidhyalaya
GED -
Pragati School
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