Anjali Shelke

Work History

Senior Business Analyst

Bosch Global Software Technologies

Pune

10.2020 - Current

Developed business process models to identify and document customer requirements.
Analyzed existing systems and processes, identified gaps and recommended improvements.
Created data flows to illustrate the flow of information between various stakeholders.
Prepared cost and benefit analyses to support decision-making regarding potential solutions.
Documented test cases for validating system functionality against user requirements.
Designed use case scenarios to demonstrate how users interact with the system or application.
Identified opportunities for automation of manual processes through technology solutions.
Assisted in developing strategies for improving customer service operations efficiency.
Researched industry trends and best practices related to business analytics tools and techniques.
Conducted gap analysis between current state processes and desired future state processes.
Monitored project progress using metrics such as timeline, budget, resources utilization.
Collaborated with IT teams on the development of applications based on business requirements.
Gathered performance metrics from different sources including surveys, focus groups.
Worked closely with clients like BMW, Ford Global, Volkswagen, Jaguar and Land Rover, General Motors, and many other big brands in automobiles industry to ensure their satisfaction with the delivered product or service.
Translated business objectives into measurable success criteria that could be tracked over time.
Produced reports summarizing findings from data analysis activities to facilitate informed decisions making.
Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
Delivered timely support by tracking issues and communicating resolutions to end users.
Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
Interpreted, evaluated, and interrelated research data and developed integrated business analyses and projections for incorporation into strategic decision-making.
Defined business requirements and reported them back to stakeholders.
Conducted competitive analysis to inform strategic planning and positioning.
Mapped and documented interfaces between legacy and new systems.
Conducted detailed business analysis, outlining problems, opportunities, and solutions for a business.
Suggested changes to senior management using analytics to support recommendations and actively participated in the implementation of approved changes.
Created informative, actionable, and repeatable reporting that highlighted relevant business trends and opportunities for improvement.
Worked closely with clients, technicians, and managerial staff to provide operational support and project updates.
Managed requirements traceability information and tracked requirements status throughout the project.
Identified needs of customers promptly and efficiently.
Maintained or updated business intelligence tools, databases or dashboards.
Generated standard or custom reports summarizing business, financial data.

Business Analyst

Nihilent

Pune

07.2018 - 04.2020

Conducted market research to identify potential opportunities for new product development.
Analyzed customer data to determine trends in purchasing
Collaborated with stakeholders across departments to define requirements for new projects.
Conducted interviews with subject matter experts to gather information on existing systems and procedures.
Identified gaps between current state and desired future state operations.
Prepared documentation summarizing findings from stakeholder meetings and workshops.
Gathered feedback from end users regarding usability issues related to applications or systems.
Facilitated brainstorming sessions with cross-functional teams for problem solving activities and collaboration.
Implemented software development life cycle processes in banking domain projects.
Assisted customers in understanding the features of various banking products and services.
Experience of working in retail banking saving account, current account

Business Analyst

Niche Software Solutions Pvt Ltd

Pune

09.2014 - 02.2018

Developed and implemented effective digital marketing strategies to increase website traffic.
Expirence of working with Reliance Industries, Yes Bank, Yes Securities, BNP Paribas Mutual Fund, HSBC Mutual Fund, ICICI Prudential.
Produced reports on campaign performance metrics such as CTR, CPC, ROI.
Collaborated with designers, writers, developers, and other stakeholders.
Executed A and B tests to determine best performing versions of creatives.
Provided strategic guidance on digital marketing initiatives.
Coordinated cross-functional teams from a wide range of departments.
Worked closely with customers to determine appropriate campaigns offerings and strategies for business needs and increase their customer’s engagement
Collaborated with other departments to coordinate strategic marketing activities.

Summary

Overview

Work History

Senior Business Analyst

Business Analyst

Business Analyst

Education

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

Skills

Languages

Timeline

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