ANJALI SINGH
Lucknow
Summary
Dedicated and results-driven Assistance Club Manager with 1years of experience in managing and coordinating club activities. Proven track record of enhancing member satisfaction, optimizing operational efficiency, and driving revenue growth. Seeking to leverage strong leadership skills and strategic management abilities in a dynamic organization.Delivers stellar reputation and high customer satisfaction by empowering staff to maintain exceptional standards. Talented marketer and business problem-solver with hands-on leadership style. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Seeking entry-level opportunities to expand skills while facilitating company growth
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Club Manager
MMA Matrix
Lucknow
03.2023 - Current
- Assist in the development and implementation of club policies, procedures, and operational guidelines to ensure efficient day-to-day operations.
• Manage club staff, including recruitment, training, scheduling, and performance evaluation, fostering a positive work environment and maximizing team productivity.
• Collaborate with club management to develop marketing strategies and promotional campaigns to attract new members and retain existing ones.
• Analyze membership data and financial reports to identify trends, opportunities, and areas for improvement, making data-driven decisions to achieve club objectives.
• Oversee facility maintenance and ensure adherence to safety standards and regulations, ensuring a clean, safe, and welcoming environment for members and staff.
• Resolve member inquiries, complaints, and issues promptly and effectively, demonstrating a commitment to excellent customer service and member satisfaction.
• Drive revenue growth through upselling of club services, products, and memberships, implementing sales strategies to achieve revenue targets.
• Foster strong relationships with club members, vendors, and community partners to enhance the club's reputation and promote member engagement.
• Stay updated on industry trends, best practices, and competitor activities, recommending innovative ideas and initiatives to enhance the club's
• Leadership and team management
• Customer service and member relations
• Operations management
• Marketing and promotional strategies
• Financial analysis and budget management
• Sales and revenue generation
• Communication and interpersonal skills
• Problem-solving and decision-making
Personal Trainer
Fitness First Middle East
Dubai
05.2022 - 02.2023
- Communicated with clients to determine goals and performed client assessments
- Demonstrated safe and proper exercise techniques to clients
- Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities
- Built and established relationships with members and guests to help in pursuit of fitness goals
- Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics
- Enforced safe exercise equipment use, reminding members of rules and guiding techniques
- Built and established lasting relationships using encouragement and personal support
- Coached and encouraged participants during exercises and routines
- Recommended modifications of exercises to help participants avoid injuries.
Personal Trainer
Fitness First
Delhi
01.2016 - 04.2022
- Demonstrated safe and proper exercise techniques to clients
- Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities
- Studied multiple programs to provide health education, wellness and fitness program development to clients.
Fitness Counsellor
Talwalkars Better Value Fitness Limited
Lucknow
10.2013 - 12.2015
Personal Trainer
Celebrity Fitness
Gurgaon
12.2012 - 10.2013
Personal Trainer
Utopia Royale
Lucknow
01.2010 - 01.2012
Education
Bachelor of Arts -
Varanasi & Mahatma Gandhi KashiVidyapith
HSC/Intermediate -
Uttar Pradesh State Board
Secondary School Certificate -
Uttar Pradesh State Board
Skills
- Budget Administration
- Social Media Promotion
- Facility Maintenance
- Staff Scheduling
- Revenue Generation
- Team motivation
- Business Forecasting
- Reporting Skills Expert
- Time Management Expert
- Confidentiality Expert
- Financial administration Beginner
- Performance improvements Beginner
- Schedule management Expert
- Multitasking Expert
- Communication Expert
- Weightloss Expert
- Functional Training Expert
- Strength & Conditioning Expert
- TRX Expert
- Kettle bell Expert
- Vipr Training Expert
Certification
- BFY Delhi
- Certified Trainer from FITNESS FIRST Delhi
- CPR Delhi
- Cult Certified Fitness Trainer Delhi
- BOSS INTERNATIONAL CERTIFICATION PROGRAM Delhi
- ADVANCED BODY BUILDING PROGRAMMING, TRAINING TECHNIQUES & SUPPLEMENT PROTOCOLS
- Kettle bell International (IKFF) Level 1 Certified Trainer Gurgaon
Accomplishments
Athelite Lucknow National & State level Athlete 100/200 meters
Timeline
Assistant Club Manager
MMA Matrix
03.2023 - Current
Personal Trainer
Fitness First Middle East
05.2022 - 02.2023
Personal Trainer
Fitness First
01.2016 - 04.2022
Fitness Counsellor
Talwalkars Better Value Fitness Limited
10.2013 - 12.2015
Personal Trainer
Celebrity Fitness
12.2012 - 10.2013
Personal Trainer
Utopia Royale
01.2010 - 01.2012
Bachelor of Arts -
Varanasi & Mahatma Gandhi KashiVidyapith
HSC/Intermediate -
Uttar Pradesh State Board
Secondary School Certificate -
Uttar Pradesh State Board
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